Business Operations Analyst

Responsibilities

• track office requirements
• support business operations including standardization and modernization
• handle formal coordination of DoW correspondence and taskers
• manage recurring stakeholder meetings
• ensure efficient office operations
• work independently and with senior executives to manage multiple simultaneous efforts and maintain effective operations
• review documents for clarity and accuracy and produce concise, well-structured written materials to relay vital information through all tiers of organization
• innovate processes to enhance productivity and maintain deadlines
• provide expertise in efficiency, process improvement, and organizational redevelopment
• assist with project management and special assignments, including Congressional reports and requests for information
• organize, track, and coordinate multiple requirements simultaneously, reprioritizing based on understanding of client and stakeholder demands

• Bachelor’s Degree
• 3 or more years of directly related experience working in the DoW, VA, or other Federal agency.
• Previous administrative or office management experience within the DoD, VA, or other Federal agency; previous DoD administrative or office management experience preferred
• Familiarity with preparing DoD correspondence package components.
• Demonstrated understanding and previous experience with the DoD Correspondence and Task Management System (CATMS) preferred.
• Experiencing preparing Congressional reports and drafting responses to requests for information preferred.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office software.
• Ability to draft clear and concise written products, including progress reports, action memoranda, and stakeholder emails with high attention to detail.
• Public Trust or Security Clearance.
• Experience developing/managing digital tools (e.g., Excel, Power BI) to track requirements, manage operations, and analyze and visualize organizational data.
• Previous DoW administrative or office management experience.
• Experience preparing DoW correspondence package components (e.g., memos, action memos).
• Understanding of DoW’s Correspondence and Task Management System (CATMS) and experience issuing and completing taskers strongly preferred.
• Experience working in a military environment or with military personnel.
• Experience working with high-ranking senior leaders, executives, and political appointees.