Records Specialist

NOTE:
Hours of work cover a twenty-four hour (24) period, seven days a week. All shifts, including weekends and holidays will be required.

Please submit a complete application and supplemental questionnaire. Incomplete applications will not be considered even if resume and cover letter are attached.

* Please pay close attention to the important testing information*

Candidates that meet the education and experience criteria and have the highest application screening score will be invited to the in person only written exam scheduled for Friday, August 7, 2026
. The test will take approximately 2 hours and you will be notified by e‑mail through your  account.
You must obtain a minimum score of 70% on the written examination in order to be placed on the eligibility register.

Your written examination score, along with the Veterans’ Scoring Criteria if applicable, will determine your final score and rank on the Civil Service Eligibility Register. In order to remain on the Eligibility Register, candidates must pass the in‑person oral board interview to be determined at a later date
. Candidates must pass the interview with a 70%, to be considered for the background process.

The mission of the Federal Way Police Department is for every member to consistently earn the public’s trust while enhancing the quality of life for residents, visitors, and businesses within our City. We accomplish our mission by providing the highest quality law enforcement, community education, and support services possible while making the best use of the resources entrusted to us. We are recognized as professional, innovative, diverse, ethical, and as a valued partner in building economic viability in our area.

Under general supervision, perform a variety of clerical and data entry tasks on an assigned shift in the collection, maintenance and preservation of criminal justice records for the Services Division of the Department of Public Safety. Work involves utilizing computer‑based data entry programs to enter data from patrol reports and to conduct specialized file retrieval work; maintaining a variety of files;

printing records and case reports as required; operating WACIC and NCIC computer terminal; processing warrants. Employee is responsible for assisting the general public, department personnel and other law enforcement agency personnel, as requested. Employee is also responsible for performing other general office duties, such as sending and receiving documents, preparing outgoing mail and answering telephones. Reports to the Civilian Operations Manager or an assigned Records Supervisor.

The incumbent in this position will be a representative member of and provide records support to a community‑oriented public safety department as envisioned by the City Council and set forth in the department vision and values statement: a department which inspires a sense of confidence and security in the citizens of Federal Way through professionalism, citizen involvement, and creative approaches to public safety;

a department which is distinguished as a caring, competent, firm, fair, accessible and innovative organization that actively seeks opportunities to help citizens; a department which is a part of, rather than apart from, the community, fostering an effective citizen‑police partnership to ensure a safe and secure city.

Establish and maintain a variety of tangible files, including case reports and warrants, filing and retrieving information for department personnel as requested or otherwise necessary; assemble case reports and jackets including related crime report information and file in appropriate file locations.

Answer telephones and receive inquiries, providing information or referring callers to proper official, as appropriate; assist the general public and other law enforcement agency personnel with a variety of information requests; review requests; and determine if release of information is in accordance with departmental policy.

Process a variety of patrol reports daily, including criminal papers such as investigative, arrest and follow‑up reports; utilize…