Program Manager, Skilled Trades Academy

• Own the regional strategy and execution of the Skilled Trades Academy program.
• Translate national program goals into local action plans, cohort schedules, and measurable outcomes.
• Identify opportunities to expand program reach, employer engagement, and participant impact.
• Analyze labor market trends and stakeholder feedback to ensure programming aligns with workforce needs.
• Develop and maintain relationships with employers, industry partners, workforce organizations, and community stakeholders.
• Conduct business development outreach to recruit new employer partners and training providers.
• Identify sponsorship and partnership opportunities that support program growth and sustainability.
• Serve as a trusted advisor and primary point of contact for employer partners.
• Support participants throughout their journey, from application through fellowship completion and employment.
• Conduct program briefings, webinars, and outreach events to educate transitioning service members about skilled trades career opportunities.
• Coordinate networking opportunities that connect participants with employers and industry professionals.
• Ensure a high-quality participant experience through proactive communication and support.
• Oversee training provider relationships and monitor program quality, capacity, and performance.
• Track program outcomes, participant success metrics, and employer engagement data.
• Develop reports, impact stories, and executive-ready updates for internal and external stakeholders.
• Identify opportunities for continuous improvement and operational excellence.
• Partner with colleagues across Hiring Our Heroes programs to support regional initiatives, events, and strategic priorities.
• Represent Hiring Our Heroes at community, workforce development, military, and industry events.

• Experience in workforce development, program management, business development, partnership management, community engagement, or a related field.
• Proven ability to build relationships and influence stakeholders across multiple sectors.
• Exceptional verbal and written communication skills.
• Strong organizational and project management skills with the ability to manage multiple priorities independently.
• Experience using data and reporting to drive decisions and communicate impact.
• Demonstrated ability to leverage AI-enabled tools to improve productivity, research, communication, and operational efficiency.
• Proficiency with Microsoft Office Suite, Microsoft Teams, CRM systems, and virtual meeting platforms.
• Self-starter with strong problem-solving skills, adaptability, and a customer-service mindset.
• Bachelor's degree or equivalent combination of education and experience (preferred).
• Experience working with military-connected populations (preferred).
• Familiarity with the Department of Defense Skill Bridge program and military transition process (preferred).
• Understanding of union and non-union skilled trades industries (preferred).
• Experience in workforce development, talent pipeline programs, apprenticeship programs, or skilled trades recruiting (preferred).

Demonstrates expertise in workforce development and program management, with a strong focus on building relationships and engaging stakeholders. Proficient in using data-driven insights to enhance program effectiveness and participant success.

• Workforce Development
• Program Management
• Business Development
• Partnership Management
• Data Analysis

• Program Management
• Data Analysis
• Project Management
• Workforce Development
• Talent Pipeline Programs
• Apprenticeship Programs
• Skilled Trades Recruiting

• Relationship Building
• Communication Skills
• Organizational Skills
• Problem-Solving Skills
• Customer-Service Mindset

• Skilled Trades Academy
• Department of Defense Skill Bridge
• Military Transition Process
• Union Skilled Trades
• Non-Union Skilled Trades

• Microsoft Office Suite
• Microsoft Teams
• CRM Systems
• Virtual Meeting Platforms
• AI-Enabled Tools