Collections Specialist

Description We are seeking a motivated and detail oriented Entry-Level Collections Specialist to join our team. This role is responsible for contacting customers regarding outstanding balances, maintaining accurate records, and helping resolve payment issues in a respectful and solutions-focused manner. This is a great opportunity for someone looking to start a career in finance, accounting, or customer service.

Key Responsibilities Contact customers via phone and email regarding past-due accounts Maintain accurate documentation of collection efforts in the system Set up payment plans and negotiate payment arrangements when appropriate Research and resolve billing discrepancies Monitor aging reports and follow up on delinquent accounts Process payments and update account information Escalate accounts as needed according to company procedures Provide detail oriented and courteous customer service at all times Requirements Qualifications High school diploma required;
Associate's or Bachelor's degree preferred 0-2 years of collections, customer service, or call center experience Strong communication and negotiation skills Comfortable making outbound calls Basic computer skills and familiarity with Microsoft Office Strong attention to detail and organizational skills Preferred Skills Experience in a high-volume call environment Understanding of basic accounting concepts Ability to handle difficult conversations professionally

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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