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Customer Service Rep Customer Success Mgr./ CSM

Enrollment Success Advisor

Job in Federal Way, King County, Washington, 98003, USA
Listing for: Cengage Group
Full Time position
Listed on 2026-07-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 21.25 - 27.88 USD Hourly USD 21.25 27.88 HOUR
Job Description & How to Apply Below
Cengage Group is seeking an Enrollment Representative in Seattle, WA, who will connect with prospective students and guide them through their educational journey. The role includes prioritizing qualified leads, ensuring a top-notch customer experience, and implementing strategies to meet enrollment objectives. Ideal candidates should have strong technical skills, a reliable Wi-Fi connection, and a foundation in customer service or sales.

This position offers pay ranging from $21.25 to $27.88 per hour, with additional incentive opportunities.
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