Employee Lodge Supervisor

Description

This job description is intended to convey information important to the scope of this position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position.

The Employee Lodge Supervisor oversees the daily operation, staffing, and coordination of employee housing operations while helping maintain a safe, respectful, and community-oriented living environment for employees residing on the mountain. This position is responsible for managing lodge operations, resident support, employee supervision, training, scheduling, communication, and operational consistency while ensuring housing expectations, safety practices, and company policies are upheld consistently across the department.

Successful employees in this role are dependable, adaptable, and comfortable leading in a remote mountain environment with a high level of independent decision-making and interpersonal responsibility. This position requires strong judgment, professionalism, and the ability to problem solve with empathy while maintaining clear boundaries, consistent expectations, and accountability within the employee housing environment. The Employee Lodge Supervisor works closely with mountain operations leadership and other departments to support employee wellbeing, operational continuity, emergency response coordination, and a positive workplace and living culture.

NOTE:

This position requires one to remain on site overnight during scheduled “on-call” shifts in provided on-mountain dorm style housing. Candidates must have the drive and ability to motivate through a variety of challenges: early mornings, split shifts, deep snow, sick coverage, etc.

• Oversee the daily operation, organization, and overall living environment of the Employee Lodge while maintaining a safe, respectful, and community-oriented housing environment for employees living on the mountain
• Manage lodge operations including resident support, room assignments, operational coordination, cleanliness standards, inventory monitoring, and routine facility needs
• Serve as the primary point of contact for Employee Lodge residents and overnight on-mountain operational concerns during and outside normal operating hours
• Enforce employee housing policies, behavioral expectations, safety practices, and company procedures consistently and professionally while balancing empathy, accountability, and operational judgment
• Support employee wellbeing and community standards by responding to interpersonal concerns, operational issues, emergencies, and resident needs as trained
• Coordinate communication and operational support between Employee Lodge operations, kitchen staff, mountain operations leadership, and other departments as needed
• Oversee and support routine cleaning, facility upkeep, inventory organization, delivery coordination, and additional operational responsibilities associated with lodge operations
• Responsible for hiring, onboarding, training, scheduling, and accountability of Employee Lodge staff as assigned
• Support emergency response coordination and operational decision-making during overnight or after-hours situations as trained
• Maintain familiarity with ski area operations, employee housing procedures, company policies, facilities, services, and safe food handling practices
• Help foster a positive, inclusive, respectful, and accountable workplace and living environment through leadership, communication, professionalism, and consistency
• Perform additional operational, administrative, and related duties as assigned

• Help create and maintain a positive, respectful, and team-oriented work environment
• Provide day-to-day guidance, communication, and support to team members
• Facilitate training, onboarding, and supporting employees throughout the season
• Help communicate daily operational priorities, workflow needs, and shift transitions
• Lead by example through professionalism, teamwork, reliability, and work ethic
• Help maintain department cleanliness, organization, safety, and service standards
• Assist in identifying and resolving minor…