Benefits Specialist

Valley Cities has recently been selected to lead efforts in Washington State to become a Certified Community Behavioral Health Clinic (CCBHC), reflecting compliance with stringent national standards in behavioral health care. This status enables broader service availability, improved integration of mental health and substance use treatment, enhanced crisis intervention capabilities, and ensures services are accessible to all, regardless of financial circumstances.

We are excited about the future ahead! We’re looking for people who want to make a real difference in behavioral health while growing alongside a mission‑driven team. Employees joining Valley Cities at this time will become part of an impactful organization dedicated to advancing community behavioral health, that is grounded in compassion, equity and community impact. Join us to make significant contributions during pivotal moments in the lives of others!

Role Overview:

Under the direction of the Director of Human Resources, the Benefits Specialist is responsible for administering employee benefits programs by providing support to employees regarding benefit eligibility, enrollment, and claims; coordinating the accommodation process in compliance with ADA guidelines; and managing workers’ compensation claims in coordination with employees and Washington State L&I. This role ensures compliance with applicable laws, regulations, and company policies while maintaining accurate employee benefits, accommodation, and workers’ compensation records.

• Employee Benefits Administration
• Administer employee benefits programs, including medical, dental, vision, life insurance, retirement plans, and voluntary/wellness benefits.
• Assist employees with benefit eligibility, enrollment, plan changes, and resolution of benefits-related inquiries and claims issues.
• Coordinate annual open enrollment activities and communicate benefit offerings, changes, and updates to employees.
• Process employee enrollments, changes, and terminations in the HRIS system in a timely and accurate manner.
• Serve as a liaison between employees, insurance carriers, brokers, and third‑party administrators to resolve benefit‑related issues.
• Process and monitor benefit claims to ensure timely and accurate resolution and payment of benefits.
• Maintain accurate, up‑to‑date, and confidential employee benefits records and documentation.
• Ensure compliance with applicable federal, state, and local laws and regulations, including the Affordable Care Act (ACA) and the Employee Retirement Income Security Act (ERISA).
• Support the HR Director in managing relationships with benefits vendors and provide input to assist with contract review and negotiations.

• Coordinate and manage employee accommodation requests in compliance with the Americans with Disabilities Act (ADA) and applicable federal and state regulations.
• Facilitate the interactive process with employees, supervisors, and healthcare providers to assess, evaluate, and implement reasonable accommodations.
• Clearly communicate the ADA reasonable accommodation process to employees, including guidance, expectations, and timelines throughout the process.
• Engage relevant stakeholders in a timely and collaborative interactive process to support fair and equitable accommodation outcomes.
• Provide guidance to employees and management regarding accommodation procedures, requirements, and compliance obligations.
• Monitor accommodation requests to ensure timely review, communication, and resolution.
• Maintain accurate, detailed, and confidential accommodation records in accordance with applicable legal requirements and organizational policies.
• Ensure compliance with all applicable local, state, and federal guidelines, as…