Helpdesk Master — Tier 1/IT Support
Job in
Federal Way, King County, Washington, 98003, USA
Listed on 2026-07-24
Listing for:
Dhaka Technology Limited
Full Time
position Listed on 2026-07-24
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Dhaka Technologies Limited is hiring for a client seeking a Helpdesk Specialist Master to provide first‑line technical support for government employees, ensuring timely resolution of IT issues and delivering strong customer service. The role supports reliable access to technology and troubleshooting of hardware and software problems.
You will document interactions in the ticketing system, assist with device imaging and lifecycle management, and escalate complex issues to specialized teams when
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