IT Support Specialist - Indian Nationals - Washington

We are a leading technology solutions provider seeking an experienced and customer-oriented IT Support Specialist to join our team in Washington As an Indian national you will play a vital role in providing technical support and troubleshooting for our clients in the USA

• Provide first level technical support to clients via phone email and remote assistance
• Troubleshoot hardware and software issues for desktops laptops printers and other computer equipment
• Install configure and maintain computer systems and networks
• Monitor system performance and perform routine maintenance tasks
• Escalate complex issues to the appropriate team members for resolution
• Document all support activities and maintain accurate records of client interactions
• Stay up-to-date with the latest technologies and industry trends

• Proven work experience as an IT Support Specialist or similar role
• Strong knowledge of Windows operating systems hardware components and network troubleshooting
• Excellent problem-solving skills with a customer-centric approach
• Good understanding of Active Directory DNS DHCP and other network protocols
• Ability to work independently with minimal supervision as well as collaboratively in a team environment
• Excellent communication skills in English

Salary $1600 per month negotiable based on experience

Working Hours Full-time 40 hours per week

Accommodation Not provided

We are committed to creating a diverse workplace We encourage individuals from all backgrounds to apply

This is a great opportunity for Indian nationals living in or willing to relocate to the USA looking for a challenging role in the IT industry If you have a passion for technology and enjoy helping others solve technical issues we would love to hear from you