Community Service Manager

Community Service Manager – Weidner Apartment Homes

Apply to manage and mentor the maintenance and housekeeping teams, overseeing all maintenance aspects for a community while working closely with the Community Director to achieve financial performance and increase asset value. The role requires meticulous time management, excellent customer service skills, and a dedication to maintaining high quality standards.

Base pay range:
Ridge & Shores – actual pay will be based on skills and experience; discuss with recruiter.

• Ensure accurate and timely payroll records for maintenance and housekeeping associates; manage overtime (except emergencies).
• Address staff issues promptly; communicate performance evaluations to Area or Regional Director.
• Assist with interviewing, recruiting, mentoring, and developing all maintenance and housekeeping associates.
• Prepare and supervise apartments for occupancy, including painting, drywall repair, mechanical, plumbing, and electrical work.
• Respond to resident service requests daily and timely.
• Oversee system repairs on electrical, plumbing, boilers, hot water heaters, HVAC, appliances, etc.
• Perform detailed carpentry, drywall repairs, and interior/exterior painting.
• Clean and supervise pools, monitor chemical balance, maintain logs per city ordinances.
• Conduct pre‑move‑out inspections with the Community Director promptly.
• Schedule and manage completion of make‑readies and service requests with staff and vendors.
• Maintain daily grounds maintenance, including trash removal, pet waste, and walkway sweeping.
• Complete property improvements and preventive maintenance tasks promptly.
• Maintain accurate documentation of replacements and on‑site purchases, including warranties.
• Prioritize and assign duties to associates, ensuring complete service responsibilities.
• Manage vendor relationships for best pricing, quality, and service.
• Reorder inventory supplies within the property’s budget.
• Participate in the on‑call rotation as scheduled.
• Use personal vehicle to respond to requests and pick up supplies.
• Ensure market‑ready apartments, common areas, and amenities meet Weidner’s quality standards.

• 2+ years of maintenance experience.
• Prior management experience (desired).
• Advanced mechanical aptitude.
• Physical ability to lift up to 80 pounds, climb ladders, multiple flights of stairs, use appliance dolly, push/pull up to 200 pounds.
• Capable of working outdoors in all weather conditions and standing for entire shift.
• Knowledge of electrical, plumbing, carpentry, pool maintenance, appliances, building systems, irrigation, HVAC.
• HVAC, CPO, EPA certification (desired).
• Industry designations, CAMT (desired).
• Complete tasks safely and efficiently.
• Ability to work in a fast‑paced environment with motivation to learn and contribute daily.
• Effective communication: directions in person, phone, email, text.
• Experience with Microsoft Office;
  Yardi and Paycom (preferred).
• Compliance with Weidner’s Mission, Vision, Values, policies, procedures and Fair Housing and all applicable laws.
• Prompt, regular attendance; adhere to dress code/uniform and professional appearance.
• Team player; independent worker.
• Willing to work outside normal hours and to be assigned to other Weidner properties.
• Working knowledge of English; detail oriented, well organized.
• Must agree to criminal background check and voluntary drug testing.
• Must have reliable personal transportation; valid driver’s license and insurance.

• Mid‑Senior level

• Full‑time

• Other