Donor Relations Specialist

As a non-profit organization, Valley Cities Behavioral Health Care is dedicated to serving our community by offering a wide range of mental health services, from inpatient to outpatient care. We believe that our employees are our greatest asset, and we are committed to creating a supportive and inclusive work environment. Join us in making a difference every day!

The Donor Relations Specialist supports the development and fundraising efforts for Valley Cities by crafting compelling donor communications, managing a portfolio of prospective donors, and coordinating gift solicitation and stewardship strategies. This role emphasizes donor stewardship, communication, and engagement to foster a positive giving experience and long-term donor retention. This position also actively represents Valley Cities in the community by participating in tabling events, chamber meetings, and other outreach opportunities to build relationships, increase visibility, and strengthen connections with current and prospective supporters.

The Donor Relations Specialist is a full-time position that reports directly to the Director of Development and Community Giving.

• Develop and implement donor stewardship plans to cultivate and retain donors.
• Manage a portfolio of individual donors, maintaining regular and meaningful communication.
• Coordinate personalized outreach, including thank‑you letters, emails, and calls.
• Track donor interactions and giving history in the organization’s CRM/database and maintain accurate donor database.
• Prepare donor reports, impact updates, and recognition materials.
• Assist in planning donor appreciation events and engagement opportunities.
• Respond to donor inquiries in a timely and professional manner.
• Identify opportunities to upgrade donor giving levels
• Assist with the creation of a comprehensive annual fund program and the annual report.
• Assist with major gifts and planned giving opportunities.
• Solicit vendors and businesses for event & program sponsor ships.
• Represent the organization in the community through outreach activities such as tabling events, chamber of commerce participation, and other networking opportunities
• Attend Valley Cities meetings and travel to and from work related meetings and events as required.
• All other duties as assigned.

• HS degree required. Bachelor’s degree in Business, Marketing, Fundraising Leadership, Communications preferred, or equivalent, or comparable experience in donor cultivation and solicitation.

• 2-4 years of experience fundraising, sales, or related experience. Non-profit experience preferred.
• Experience with Salesforce, Canva, Constant Contact, donor databases, Officer 365 preferred.
• Excellent written and verbal communication skills with a diverse range of audiences

• Goal‑orientated with a high level of initiative and energy
• Dynamic presentation skills.
• Strong project management skills, attention to detail, and organizational skills to handle multiple projects/tasks simultaneously and meet deadlines.
• Excellent interpersonal and presentation skills to work effectively within a team environment, to interact with personnel at all levels in the organization and relate well to clients and families, and contacts outside the organization.
• Exercise discretion and holds confidential any business and personnel matters pertaining to Valley Cities.
• Exhibits professional manner when interfacing with professional staff, Valley Cities’ visitors, contractors, vendors, and programs and services providers.
• Excellent organizational, interpersonal and communication skills.
• Flexibility in meeting deadlines and adjusting schedules to changing priorities.

If you are ready to take the next step in your career and join a company that values your contributions, we would love to hear from you!

Please submit your resume and a cover letter detailing your relevant experience and why you are the perfect fit for this role.

Join us at Valley Cities and be part of a team that is dedicated to making a difference every day. We look forward to welcoming you on board!

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