Clinical Educator & QA Nurse | RN

Clinical Educator & QA Nurse

Enrich the lives of older adults through community, choice, and continuing care in the Clinical Educator & QA Nurse role. The Clinical Educator & Quality Assurance Nurse plays a critical role in ensuring high-quality patient care in home health and hospice services throughout Washington State. This position focuses on staff education, competency development, and quality assurance initiatives to ensure compliance with Washington State Department of Health (DOH), Medicare, Medicaid, and other regulatory agencies.

The ideal candidate will be a knowledgeable resource for clinical staff, fostering excellence in patient care and continuous professional growth. Find your sense of belonging at Wesley!

You will provide continuing care through these responsibilities:

Clinical Education & Training:

• Develop and deliver Washington State-compliant training programs for new and existing staff, covering OASIS-E, palliative care best practices, Hospice Item Set (HIS), infection control, and state-specific regulatory updates.
• Provide hands-on clinical training, including end-of-life care, pain and symptom management, wound care, and advanced nursing interventions.
• Conduct ongoing competency evaluations, skills validations, and refresher courses to ensure staff proficiency in home health and hospice care.
• In partnership with Human Resources, develop annual skills competency program.
• Act as a resource for clinicians, offering guidance on documentation best practices and patient care in compliance with Washington State labor laws and nursing scope of practice.
• Educate staff on Washington State's Death with Dignity Act, advance directives, and hospice-specific legal requirements.

Quality Assurance & Compliance:

• Monitor and audit patient records to ensure compliance with Medicare, Medicaid, and Washington State DOH regulations.
• Oversee OASIS review, ICD-10 coding accuracy, and regulatory documentation compliance for home health and hospice services.
• Develop quarterly QAPI performance improvement plans for home health and hospice.
• Conduct educational sessions with staff to provide trends and areas of focus for QAPI measures.
• Conduct clinical review of SOC, recertification and ROC visits.
• Assist in preparing for state and federal audits, accreditation surveys (ACHC, CHAP, or Joint Commission), and internal compliance reviews.
• Identify quality improvement opportunities and implement corrective action plans to enhance clinical performance, patient safety, and regulatory adherence.
• Lead investigations into patient complaints, adverse events, and infection control breaches, ensuring timely resolution and reporting per Washington State DOH guidelines.
• Through QA strategies and programs, ensure quality ratings, star ratings, and patient satisfaction scores exceed industry averages.

Performance Improvement & Staff Support:

• Serve as a mentor and coach for clinical staff, promoting a culture of continuous learning, excellence, and compassionate patient care.
• Collaborate with leadership to develop evidence-based policies and procedures tailored to Washington State regulations.
• Track key performance indicators (KPIs), such as hospitalization rates, patient satisfaction scores, and compliance trends, to drive quality initiatives.
• Lead interdisciplinary meetings focused on care coordination, regulatory updates, and performance improvement strategies.
• Ensure compliance with HIPAA guidelines and other company-related procedures for protecting confidential and sensitive information.
• Performs job in compliance with company policies, procedures, and professional standards.
• Other duties and special projects as assigned.

Our requirements and qualifications for success:

• Bachelor's degree in Nursing or related field.
• Active Registered Nurse (RN) License in Washington State or out-of-state MSL.
• Follow the Washington Nurse Practice Act.
• If MSL, complete Suicide Prevention Training in advance of hire per state regulations.
• If MSL, complete Washington State Board of Nursing (WABON) MSL demographic survey.
• Ability to obtain a CPR and First Aid certification within 30 days of hire.
• Effective and comprehendible English verbal and written…