Ride Operations Team Member

Ride Operators are responsible for the safe and efficient operation of ride attractions while delivering friendly, attentive guest service. This role focuses on maintaining the highest safety standards, enforcing ride requirements, and ensuring guests have a positive and enjoyable experience.

Ability to multitask, prioritize, and manage time effectively

Strong communication skills with guests, coworkers, and management

Ability to work varied shifts including nights, weekends, and holidays

Strong attention to detail and commitment to safety

Must be at least 16 years of age

Guest Service

Greet guests in a friendly, professional, and timely manner

Provide clear instructions and safety information to guests

Safety

Support Wild Waves’ safety-first culture by promoting a safe working environment and enforcing ride safety rules

Follow all ride operating procedures, manufacturer guidelines, and park policies

Teamwork

Work collaboratively with fellow team members and leadership to support park operations

Maintain a clean and organized ride area, including loading and unloading zones and restricted areas

Guest Interaction: Greet guests approaching the ride and clearly communicate ride rules and safety requirements

Ride Operation: Verify rider height and eligibility requirements, deliver safety spiels, secure restraints or safety devices, and enforce all ride rules

Safety Checks: Perform pre-operational and ongoing safety checks throughout the day to ensure safe ride operation

Documentation: Accurately complete required ride operation and safety documentation

Cleanliness: Maintain cleanliness and organization of ride areas, queue lines, and back-of-house spaces

Ability to stand and walk for extended periods

Frequent bending, stooping, reaching, and use of hands and arms

Occasional climbing or balancing

Ability to lift and move up to 10 pounds regularly

Vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus

Work may occur outdoors and is subject to varying weather conditions

Noise levels may range from moderate to high

Reasonable accommodations may be provided to support team members in performing the essential functions of this position.