Manager, QA

The Atlantic is looking for a hands‑on, strategic QA Manager to build and own our engineering quality practice. We aim to support a more thoughtful American public by powering and expanding our Pulitzer Prize‑winning journalism — and we want the products we ship to be worthy of that mission. This is a player‑coach role: you will work directly on testing and automation while also developing the processes, standards, and vendor relationships that raise the quality bar across the entire engineering organization.

• 7+ years of QA experience, with at least 2 years in a lead or senior QA role
• Hands‑on experience with test automation frameworks (Playwright, Selenium, Cypress, or similar)
• Experience managing QA contractors, vendors, or offshore testing teams
• Experience developing or significantly improving QA processes and standards within an engineering organization
• Strong understanding of software development life cycles and agile/CI‑CD practices
• Experience integrating automated tests into CI/CD pipelines (Git Hub Actions or similar)

• Experience with JS/TS testing frameworks and React component testing
• Familiarity with AI‑assisted test generation tools and workflows
• Background in consumer‑facing web or mobile products
• Experience building a QA practice from an early or low‑maturity baseline
• Familiarity with performance testing and Core Web Vitals monitoring
• Experience with visual regression testing (Chromatic, Percy, or Applitools)
• Familiarity with accessibility testing standards (WCAG 2.2) and tooling
• Experience using observability and monitoring tools (Datadog, Sentry) as quality signals in production

• Own the engineering quality practice: define testing standards, processes, and tooling for the organization
• Manage the day‑to‑day relationship with our offshore QA partner and oversee the work of a team of five QA contractors
• Work hands‑on as a practitioner — designing test strategies, writing automated tests, and contributing directly to quality
• Partner with engineering teams across Reader Experience, Membership & Growth, Interactive, and Mobile to embed quality practices into their workflows
• Define and uphold quality standards for AI‑powered features, including test approaches for LLM‑driven experiences and non‑deterministic outputs
• Integrate quality gates into CI/CD pipelines to enable fast, confident deployments
• Identify testing gaps and systemic quality risks across the product and surface them to engineering leadership
• Evaluate and recommend QA tooling and automation frameworks as the organization’s needs evolve
• Track and report on quality metrics and trends to the VP of Engineering
• Help build a culture of shared ownership around quality — not just within dedicated QA, but across how teams work
• Participate in on‑call rotation (outside of standard business hours) to monitor, troubleshoot, and resolve production incidents, ensuring system reliability and uptime.
• The role will at times include night, early‑morning, and weekend work.

• A practitioner and a strategist:
  You’re equally comfortable writing test automation and developing org‑wide QA strategy. You don’t choose between doing the work and improving the system.
• AI‑fluent:
  You understand how AI tools are reshaping Quality Engineering both as productivity multipliers in your own workflow and as new categories of features requiring thoughtful testing approaches.
• Process‑minded:
  You know what a mature QA practice looks like and how to build toward it incrementally in an organization starting from a low baseline.
• An effective vendor partner:
  You’ve managed offshore or contractor QA relationships and know how to set expectations, maintain…