Cashier - Southcenter Mall

As a Cashier you are accountable for the customer service and sales experience including maintaining checkout standards, assisting with general operations such as Omnichannel, recovery and inventory, and upholding performance standards relative to shrink, safety, and overall role performance.

• Customer Service & Sales – Greets and assists customers while providing excellent customer service. Demonstrates WORTH behaviors consistently and engages customers actively while resolving problems and assisting with credit, rewards, and gift card programs. Promotes Findmore and other sales‑driving programs.
• Checkout Standards – Completes checkout processes including returns and re‑ticketing. Assists with signing and merchandising standards at all checkouts while stocking and merchandising impulse fixtures and replenishment. Calls for assistance when additional help is needed and utilizes the Point of Sale on the Mobile Warrior device to support line management.
• General Operations – Assists with Omnichannel efforts, recovery, put‑backs, fitting‑room maintenance, and participates in annual inventory processes.
• Performance Standards – Supports company shrink and safety initiatives and meets established performance standards for the role on a consistent basis, including iCAP program, sales, customer service, profit, productivity, and attendance.

• Solves problems and makes smart decisions that drive sales, profit or customer service; executes work efficiently and effectively; and inspires strong performance in self and others.
• Provides great customer service, cooperates, builds positive inclusive relationships, and takes accountability for actions and outcomes.
• Proactively finds ways to improve the customer experience, shows confidence and courage to do what is right, and acts with energy and urgency.
• Adaptability – Quickly adjusts to changing situations with energy and a positive attitude while achieving results.

Eligible associates are offered a competitive benefits package including medical, dental, vision, term life insurance, paid vacation/holidays, and a 401(k) with company match. All associates are eligible for an associate discount on JCPenney merchandise. Eligible associates receive additional compensation for work on designated holidays.

USD $21.75/Hr – USD $26.25/Hr