General Manager

Job Details

Job Location:

65 - BFS Foods
- Washington, Sunoco
- Washington, PA 15301

• Health Insurance
• 401(K) Matching
• Paid Time Off
• Disability Insurance
• Opportunities for Advancement

General Manager

District Manager

The General Manager is responsible for the entire store operations in conjunction with the District Manager, including program execution and product implementation along with maximizing store efficiencies, inventory control, food services, ordering, receiving and rotation of products, quality of raw and finished products, sanitation and preparation schedules, inspections and follow‑up in the assigned store.

The job requires an understanding of all store operations, the ability to serve as the Senior Management Person, and the willingness to accept responsibility for the store and to take actions in the best interest of the store, its employees, and meet operational guidelines established by BFS Foods.

• Provides top quality, fast, efficient, and friendly service.
• Demonstrates excellence in customer service.
• Ensures GUEST program compliance with every customer.
• Understands the needs of customers and tailors service to customer needs.
• Handles customer complaints and ensures complete satisfaction at store level.
• Adheres to dress code; maintains uniform and nametag; ensures employees do the same.

• Recruit, train, develop and evaluate employees of the store to properly execute programs and food service safety procedures.
• Demonstrates effective behaviors.
• Coaches store employees.
• Creates a positive store culture by treating employees fairly and with respect.
• Ensures consistent quality of food service with proper training and communication to employees.
• Tactfully counsels and disciplines employees in violation of Company policy, in accordance with BFS disciplinary guidelines.
• Performs performance appraisals for all store personnel.
• Schedules and conducts all store meetings.
• Invests in personal development of staff and yourself.
• Reports violations of attendance policy to Human Resources.
• Ensures proper handling of all accident and injury forms.

• Accepts responsibility for store performance and for covering all shifts at all times.
• Responsible for development of store schedules to assure proper labor is allocated to the food service operation to meet maximum efficiencies and company labor hour guidelines.
• Responsible for scheduling cleaning tasks to meet local, state and company sanitation standards.
• Responsible for creating preparation schedules to meet customer demands.
• Supervises and delegates work fairly and objectively; ensures a smooth workflow; meets deadlines.

• Responsible for product ordering, including entering build‑to’s in the order book, scanning and transmitting order when assigned.
• Responsible for adjustments to minimum and maximum levels in the POS system for all food service products as they relate to the creation of automatic ordering, where applicable.
• Responsible for assuring orders are ready for placement at telemarketer designated time.
• Responsible for ensuring all products are received according to Company policies for temperatures and quality.
• Responsible for alerting Management of any food product problems.

• Attains objectives for all categories, using information pertaining to sales, waste and profitability.
• Checks and maintains signage.
• Ensures promotion awareness through proper signage and merchandising.
• Checks and maintains food service area appearance.
• Follows food service sanitation standards; including restrooms.
• Maintains proper promotional pricing.
• Ensures all regular pricing is current and up to date.

• Follows guidelines for inventory control in accordance with the BFS Operations Manual.
• Checks and adjusts food service ordering build‑to’s, spoilage sheets, ordering, etc.
• Performs weekly and month end inventories on all cost accounting items, where applicable.
• Responsible for preparation of food service products for physical inventories.
• Responsible for watching security systems videos periodically.
• Performs…