Xfinity Retail Sales Consultant

Job Summary

$25.69+ Hourly (Pay is $18/hr. + Targeted Commission)

• Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.
• Providing outstanding customer service with all customer interactions.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions, customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Meeting goals and metrics
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customer’s everyday lifestyles.

If you are a tech enthusiast, flourish with learning new things, and look for a culture built on customer support, then get ready because this is a shot at a career with no limits. Whatever you want, we’ve got it: on-the-job training, wall-to-wall benefits, and unlimited salary potential with uncapped commissions. What are you waiting for? Show the world what you’re made of!

• High School Diploma or equivalent
• Generally, requires 2-5 years related experience; prefer consumer electronics/wireless retail sales experience
• Ability to work a full time, flexible schedule which includes evenings, weekends, holidays, variable schedule.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly.

• Medical, Dental, and Vision coverage
• Comcast XFINITY courtesy services
• Discount tickets to our Universal Resorts
• Paid Parental leave
• Tuition reimbursement
• Paid Time Off
• 401K Savings Plan – with up to 6% dollar-to-dollar matching.
• …and much more

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

Comcast is a proud equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Customer-Focused;
Workplace Organization;
Persuasion;
Technical Knowledge;
Teamwork;
Self Motivation;
Resilience;
Critical Thinking Problem Solving;
Communication;
Professional Integrity

Base Pay: $17.13

Total Target Compensation (Base Pay plus Targeted Commission): $24.82

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

High School Diploma / GED

None specified

2-5 Years