Coffee Machine Engineer

Coffee Machine Engineer

London & South East
£32,000 to £42,000 + Company Van + Training + Overtime Opportunities

Are you an experienced Coffee Machine Engineer looking to join a business that genuinely values its engineers and provides the support needed to do the job properly?

We are working with a well established coffee equipment specialist that has built an outstanding reputation over more than 30 years. The company provides commercial coffee machines and grinders to cafés, restaurants, pubs, hospitality venues and offices across London and the South East, with customer service at the heart of everything they do.

Due to continued growth, they are looking to recruit a Coffee Machine Engineer to join their engineering team.

The Role

As a Field Service Engineer, you will be responsible for installing, servicing, maintaining and repairing commercial coffee machines and grinders across a varied customer base throughout London and the South East.

This is a customer facing role where technical expertise, professionalism and excellent communication skills are equally important. You will be trusted to represent the business on site, delivering the high standards of service that have helped the company grow largely through customer recommendations and word of mouth.

Your responsibilities will include:

Installation and commissioning of commercial coffee machines and grinders
Planned preventative maintenance visits
Diagnosing and repairing equipment faults
Responding to breakdown calls and customer issues
Testing and preparing equipment within the workshop when required
Providing customers with operational advice and support
Completing service documentation and reports
Maintaining excellent customer relationships

What We're Looking For

Previous experience servicing and repairing commercial coffee machines
Strong fault finding and diagnostic skills
Good electrical and mechanical knowledge
Excellent customer service and communication skills
Ability to work independently and manage your own workload
Full UK driving licence
Positive, team focused attitude

Experience working on brands such as La Marzocco, Victoria Arduino, Wega, Rocket Espresso, Mazzer, Mahlkönig or similar commercial coffee equipment would be highly advantageous.

What's On Offer

Salary of £32,000 to £42,000 depending on experience
Company van
Ongoing manufacturer and in house training
Opportunity to develop your technical skills on premium coffee equipment
Supportive family business environment
Long term career progression opportunities
Stable and growing business with an excellent reputation
Variety of work across a wide range of hospitality and commercial environments

Why Join?

This is an opportunity to become part of a close knit engineering team where quality of service is prioritised over rushing between jobs. Engineers are given the time, training and support needed to deliver exceptional customer service while continuing to develop their technical expertise. The company has built its reputation on reliability, responsiveness and looking after both its customers and employees.

If you're an experienced Coffee Machine Engineer looking for a fresh challenge with a respected and growing business, we'd love to hear from you.

INDAV