Customer Service Assistant

Customer Service Assistant

Location:

Fergus Falls, MN

Compensation: $17.00-$18.00 per hour - paid weekly

Job Type: Temporary

Doherty Staffing Solutions is hiring Customer Service Assistants for a leading premier manufacturer in Fergus Falls, MN. If you enjoy a fast-paced environment and want reliable hours with weekly pay, this job could be a great fit. Read below for more information!

• Serve as the first point of contact for incoming phone calls and emails, ensuring a professional and courteous experience
• Answer, manage, and route calls to the appropriate department or staff based on customer needs
• Take accurate messages and ensure timely delivery to the correct team members
• Monitor and respond to general inquiry emails or direct them to the appropriate department
• Provide basic information about the company, services, or contacts as needed
• Maintain call logs, message records, and internal directories
• Perform general administrative duties including data entry, filing, and document organization
• Support overall office operations by maintaining a clean, organized front office or shared workspace
• Assist internal teams with light administrative tasks as assigned

• High school diploma or equivalent
• Strong verbal and written communication skills
• Ability to stay organized and manage multiple tasks or calls simultaneously
• Basic computer proficiency, including email, office software, and phone systems
• Professional, friendly, and reliable demeanor
• Prior customer service, receptionist, or administrative experience preferred

Enjoy weekly pay, access to health coverage options through Benefits in a Card (including preventative and minimum value plans), and temp-to-hire opportunities for long-term stability where applicable. As a family-owned company with over 45 years in business, we pride ourselves on providing personalized support through a local, dedicated recruiter and maintaining a strong reputation backed by positive online ratings. We are committed to fostering an inclusive workplace and are proud to be an Equal Opportunity Employer, welcoming candidates from all backgrounds and experiences.