Receptionist​/Office Assistant at Nelson Auto​/Red Rock Auto Fergus Falls, MN

Nelson Auto Center is looking for a friendly and professional Part‑time Receptionist / Office Assistant to be the welcoming face of our dealership. This role is all about creating a great first impression — greeting customers, directing calls, and ensuring visitors feel valued from the moment they walk in. The ideal candidate is personable, organized, and thrives in a customer‑facing environment.

We are a family‑owned automotive dealership group with a long history of serving our communities. We believe that exceptional customer experiences start with exceptional team members, which is why we invest in our people through competitive pay, paid training, and real career advancement paths. When you join our team, you become part of a supportive, collaborative workplace where your contributions are recognized and your growth is encouraged.

• Greet customers warmly and direct them to the appropriate department or team member
• Answer and manage a multi‑line phone system, transferring calls and taking messages accurately
• Maintain a clean, organized, and professional front reception area
• Assist customers with check‑in, scheduling, and basic inquiries
• Perform clerical duties including data entry, filing, and document preparation, document scanning
• Process mail and distribute internal communications
• Assist with cashiering and payment processing as needed
• Support office staff and management with administrative tasks
• Maintain office supplies and coordinate orders

• Previous receptionist, front desk, or customer service experience preferred
• Excellent verbal communication and interpersonal skills
• Professional, welcoming, and positive demeanor
• Basic computer skills including Microsoft Office
• Ability to manage multiple tasks and remain calm during busy periods
  
  Strong organizational skills and attention to detail
• High school diploma or equivalent required
• Dealership or automotive experience a plus

• Monday – Friday: 4:00pm – 7:00pm
• Monday – Friday: 8:00am – 5:00pm
• Every other Saturday rotation

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.