Center Care Team - Licensed Practical Nurse

Center Care Team - Licensed Practical Nurse

St. Louis, MO, 199 N. Florissant Rd., Ferguson, Missouri, United States of America

Core to the Arch Well Health approach is to have a robust clinical care team focused on the needs of our members. Care teams are responsible for delivering excellent and compassionate primary care and coordinating the care of our members with the broader healthcare delivery system. The Licensed Practical Nurse (LPN) is a critical role to support the PCP day-to-day and ensure efficiency in the care provided to patients.

LPNs will work closely and collaboratively with their teammates to greet and room Arch Well Health members and will be expected to assist in assessing patients’ health conditions, including performing routine diagnostic testing during appointments.

• Conduct intake with patients, measuring and recording vital signs, patient interview, and medical history; perform examinations and routine screenings, ensuring patients are informed and all questions and concerns are addressed for each procedure
• Critically listen and engage with patients throughout appointment, ensuring needs and/or changes in patient conditions are reported to PCP, specialists, and/or other clinical personnel
• Perform all tasks with a hyper focus on patient experience, including processing of patient phone messages, including: returning calls; routing calls to other team members as appropriate; calling patients to obtain and relay pertinent information for the physician
• Venipunctures and IV starts (As allowed by State)
• Change dressings, apply bandages, remove sutures and other first aid procedures; use CPR skills when necessary, all under physician supervision
• Ensure compliance with OSHA safety standards and conduct accurate, legal, and ethical documentation at all times
• Provide health coaching to a defined group of patients to support healthy lifestyle choices; follows up with coached patients via weekly calls, under physician supervision.

• Must possess a high degree of emotional intelligence and integrity, driven and focused work ethic
• Self-starter with the ability to think creatively and work effectively
• Ability to work effectively with various seniorities and diverse populations including staff, providers, members, family members, insurance carriers, vendors and market leadership
• Strong communicator that is customer-oriented
• Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects
• Experience with claims/quality reports and analytical software packages
• Skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
• Ability to travel on occasion for company meetings

• High school diploma or equivalent education (GED) required
• Graduation from a nationally accredited Licensed Practical Nurse program
• A current, active LPN license in desired state of employment
• A minimum of 1 year of work experience as an LPN, preferably in a clinic setting
• BLS for Healthcare Providers required
• Experience working with geriatric patients is a plus
• e C linical W orks experience preferred , or similar EHR
• Excellent analytical, strategic thinking, and creative thinking skills

Arch Well Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.