Conseiller France Service - Communaute DE Communes DES Cevennes AU MONT LOZERE

Job Title

Agent France Services

The Community of Communes of the Cevennes in Mont Lozere is recruiting for March 1, 2026, in the town of Pont de Montvert, for an agent France Services. The recruited person will provide daily presence to meet the reception requirements of the France Services houses in the town. In addition, this agent will be required to provide presence in the town of Vialas.

The France Services houses provide tailored responses to each individual situation. They offer a diversified range of services. They will welcome users on site, by phone and through digital communication tools (email, social networks), and provide them with first-level information for any administrative or social questions. They will qualify the request, inform and guide users. They will identify individual situations requiring orientation to the competent partner services.

They will accompany users in the realization of their daily administrative procedures. They will inform, prevent, and raise awareness about public services, daily procedures, and territorial devices to different users by providing a mediation service. They will accompany users in the use of digital services (help with connecting to the digital space, access to platforms, etc.). They will manage the schedule of appointments, permanences between users and partners.

They will process the request of the administrator: individual support (inform the public, inform the administrator on administrative or social issues by conducting research with partners, facilitate the understanding of certain letters and/or procedures to be completed). They will facilitate access to the different workstations made available. They will redirect the administrator to the competent partner services by preparing and organizing appointments with competent partners to optimize meetings.

They will animate France Services: animate and organize the space of welcome and information, document management. They will establish a monthly statistical follow-up of the attendance and activity of France Services. They will contribute and participate in the France Services network (training, updating the site). They will know how to value and communicate on the work done. They will participate in communication and promotion of France Services.

They will organize, participate in events and projects in the territory.

Education and/or experience desired in the social and/or administrative sector. Knowledge of the institutional environment, the social field, employment, administrative services. Capacity for reception, active listening, availability, adaptability. Good mastery of computer tools, office, digital. Having writing skills to help complete files. Ability to manage stressful situations and regulate tensions. Autonomy in organizing work. Ability to report on work to management.

Possessing real relational qualities. Sense of public service. Professional discretion, duty of confidentiality, showing benevolence and non-discrimination towards the public.

Please send your applications (letter of motivation and CV, latest situation order for civil servants) by email to:
Monsieur le Président, Community of Communes of the Cevennes in Mont Lozere, RN 106-le Village, 48160 Le Collet-de-Deze. Email: (Use the "Apply for this Job" box below). additional information can be obtained from: M. Philippe CAMBRIL, Director General, . It is possible to recruit on this position a person who is not a laureate of a public service competition, because one of the indicated grades is an entry-level grade of category C that allows direct recruitment without competition.

Position(s) open on the following grade(s) of the Territorial Public Service:
Administrative Assistant

Art. L332-8 provision 3 or 4 of the general code of public service - A contractual employee may be recruited for this position because it is a position in a small community. The proposed contract may not exceed three years, renewable up to a maximum duration of six years.

Vacant as of September 1, 2026

User Reception, Relation and Service Officer