IT Support Technician

To the qualified candidate we offer:

• Medical and Dental Insurance
• Life Insurance
• Paid Vacation
• 401K Plan
• Paid Holidays
• STD/LTD Disability Insurance
• Vision
• Profit Sharing

IT Support Technician works closely with customers and employees to assist in troubleshooting computer hardware and software problems.

• Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
• Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
• Configure, monitor, troubleshoot and maintain all applicable corporate applications.
• Design, configure, and test computer hardware, networking software and operating system software.
• This individual should have a high level of initiative and hand on experience to execute hardware, software and network troubleshooting in a timely and effective manner.
• Provide end user support, training and inquiries.
• Develop and maintain documentation.
• Support new development / project activities such as, testing coordination, documentation, and training.
• Other duties, as assigned.

• Associate’s degree in Computer Science, Computer Engineering, Computer Information Systems or other related discipline
• CompTIA A+ preferred
• CompTIA Network+, Security+, or CTT+ a plus
• Basic understanding of network infrastructure systems, practices and principles.
• Ability to meet rigorous attendance standards
• Ability and desire to learn new and varying technologies quickly
• Ability to work independently as well as cooperatively in a team-oriented environment