Applications Engineer

Description

Samson, the worldwide leader in high performance cordage, is seeking an Applications Engineer who will serve as a technical product resource for Samson’s products.
They will interact with external customers, the Commercial Team, and Research & Development regarding technical issues or potential new applications for Samson products.
The Applications Engineer will also be responsible for practicing a high level of business ethics and professionalism while adhering to safety and quality guidelines in accordance with Samson’s strategy and core values.

• Comfortable working independently under minimum supervision.
• Analytical and quantitatively minded.
• Able to communicate technical requirements, questions, and solutions clearly with cross-functional teams.
• A team player who enjoys building relationships at all levels within our diverse organization.
• Excellent at customer service for both colleagues and customers.
• A clear communicator, in both oral and written forms.
• An advanced computer user with skills including use of Microsoft Office, CAD (Solid Works), Advanced Statistical software (JMP), and able to learn new programs.
• Deadline oriented with ability to prioritize and manage multiple projects.
• Trustworthy and capable of handling confidential and sensitive information.
• Able to travel up to 30% of the time.

• Provide technical assistance to sales/customers with respect to the use of Samson products and participate as technical representative in alliance partnerships.
• Work in conjunction with Sales, Market Strategy Managers, and R&D to find new applications for Samson products or to develop new specifications for new products.
• Ensure that Samson products comply with or exceed all appropriate Federal, State and other governing bodies’ specifications and/or regulations.
• Gather technical data from customers and assist in the design of their particular systems or provide solutions in accordance with the data. Qualify, institute, and report the inspection and/or testing of product as requested by customers.
• Assist in the development of technical papers and articles for publication and/or presentation on behalf of the company’s technology and associated applications.
• Provide technical training on products, applications and terminations to company personnel, customers and others as required.
• Participate in sales calls with RSM's as needed.
• Serve as technical Subject Matter Expert in assigned industries through participation in market strategy efforts as well as support of related opportunities, initiatives, and development projects.
• Manage projects as assigned.
• Continuously learn and educate yourself regarding industrial knowledge, Samson products, and best practices.
• Participate in and support Lean initiatives and activities.

• Education
  • Required:
    
    Bachelor’s Degree in Engineering or related field.
• Experience
  • Required:
    
    Internship experience in a manufacturing/industrial environment working in engineering.
  • Desired: 2+ years of engineering experience in a direct customer support role in a manufacturing/industrial environment.

• We enjoy ample paid time away from the office with a starting PTO accrual of 15 days for vacation or sick leave, 10 paid holidays, a paid personal day, and paid volunteer time each year.
• We prioritize our employees’ wellbeing and offer comprehensive and affordable Health, Dental and Vision insurance for employees and family. We also offer free Mental Health benefits and an optional free Wellness Plan.
• We celebrate our success as a team and offer annual profit sharing and bonus structures based on position.
• We invest in our employees’ futures by offering a generous 401k match up to 6% of salary. We also offer tuition reimbursement for choosing to further your education.
• We ensure our employees are taken care of during unexpected events, offering paid bereavement leave, employer-paid life and disability insurance, and paid jury duty leave.
• We offer a paws-itive work environment and friendly well-behaved dogs are welcome to join their humans at work in the corporate office.
• All benefits are offered in accordance with our plan…