Hotel Front Desk Manager

Position: Hotel Front Desk Manager Required
Elevate guest experiences as a Hotel Front Desk Manager in a rural setting. Lead front desk operations, recruit staff, and ensure exceptional customer service.

This permanent position requires strong leadership and click-worthy communication skills. With staff accommodation available, you'll implement policies while supervising a dedicated team. Engage with guests, address inquiries, and maintain a positive hotel atmosphere.

Key Responsibilities:

• Develop and enforce daily operational policies

• Recruit, hire, and train front desk staff

• Supervise team members and conduct performance reviews

• Address customer complaints and concerns promptly

• Establish and manage work schedules for staff

Requirements:

• High school graduation or equivalent experience

• 1-2 years of relevant management experience

• Proficiency in central reservation systems and MS Office

• Strong client focus and excellent communication skills

• Flexibility in working various shifts including evenings and weekends

Unlock the potential for guest satisfaction by leading front desk operations and ensuring a smooth hotel experience.
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