Experienced Hotel Front Desk Manager

Join a dynamic hotel team as an Experienced Front Desk Manager, enhancing guest interaction and staff performance. This permanent role is set in a beautiful rural area, offering accommodation and growth.

You'll bring at least 1-2 years of relevant experience to ensure smooth operations. Lead by example, from recruiting to implementing hotel policies. Handling customer feedback and assisting guests with special needs will be key responsibilities.

Key Responsibilities:

• Perform essential front desk duties daily

• Recruit and train new front desk team members

• Conduct performance evaluations and implement improvements

• Address guest complaints with efficiency

• Maintain staff schedules to meet operational needs

Requirements:

• Secondary education diploma or equivalent experience

• 1-2 years of experience in hotel management

• Knowledge of central reservation systems and MS Office

• Strong focus on client satisfaction and communication

• Willingness to work flexible hours, including weekends

Drive operational excellence and guest satisfaction in this pivotal role.
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