Guest services agent - hotel
Job in
Fernie, BC, Canada
Listed on 2026-07-31
Listing for:
Park Place Lodge
Full Time
position Listed on 2026-07-31
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services, Hospitality & Tourism, Customer Service Rep
Job Description & How to Apply Below
- Education:
- Expérience: Education
- Secondary (high) school graduation certificate
- or equivalent experience Work setting
- Hospitality industry
- Staff accommodation available
- Hotel, motel, resort Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player Screening questions
- Are you available to start on the date listed in the job posting?
- Do you have experience working in this field? Experience
- 7 months to less than 1 year Employment terms options
- Evening
- Morning
- Weekend Financial benefits
- Bonus Other benefits
- On-site housing options Support for newcomers and refugees
- Participates in a government or community program or initiative that supports newcomers and/or refugees
- Does not require Canadian work experience
- Durée de l'emploi:
Saisonnier - Langue de travail:
Anglais - Heures de travail: 35 to 40 hours per week
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