Night Audit Attendant - Full-time Year-Round

Join our Hotel Operations team as a Night Audit Attendant for Lizard Creek Lodge. This is a front desk, guest facing position where you will ensure the first line of contact with our guests is running smoothly. If you enjoy being part of a team, ensuring our world class guests have the best experience possible, and have a strong passion for mountain culture, this is the role for you.

Expectations & Responsibilities
:

· complete hotel reservations, maintain current bookings and enforce cancellation policies

· complete guest check-ins, room reservation modifications, and guest check-outs

· coordinate with the maintenance and housekeeping team to ensure guest inquiries are handled in timely fashion

· sell lift tickets, ski/board repair packages, snow lessons, dinner reservations, spa appointments, and any other hotel or ski packages as needed by the business and/or guests

· know and adhere to the policies, rules, and protocols outlined in the Resorts of the Canadian Rockies Employee Handbook

· produce reports as required for housekeeping and maintenance out of central reservation system and other systems

· be trained in, know and follow all safe work procedures included in the Safety Management Program

· complete other fair and reasonable tasks as requested by management to ensure the smooth operation of the hotels

Qualifications:

· Physically fit and able to perform somewhat demanding work

· Comfortable working at a desk for multiple hours at a time

· Experience working in hotels and hospitality is an asset (training provided)

· Ability to work well independently and as part of a team

· Strong commitment to safety and following procedures

Conditions:

· Frequent standing, walking, bending, and use of hands and arms

· Some moderate lifting

We offer:

· $20.00 per hour + $1.50 per hour during night audit shifts as per Collective Agreement

· Mountain access perks:
Staff receive an