GM, Insurance

About Us

Dutch Vet is transforming veterinary care by making expert treatment accessible anytime, anywhere. Our mission is simple: help every pet live their happiest, healthiest life by connecting pet parents with licensed vets through seamless virtual visits.

We’re the only veterinary telemedicine service that can diagnose, prescribe, and ship medications directly to customers in most states. For less than $100 per year, Dutch offers real relief and convenience for pets and their families.

As one customer put it: “Dutch was the only site that would diagnose and prescribe meds as well as ship the meds.”

Here’s what other customers have said about Dutch Vet:

"The easiest vet visit you'll ever have.”

"More thorough than my in-person vet.”

"No nonsense, quick, easy and friendly veterinarian. Much cheaper than our regular local vet that couldn’t get us in. So glad I found Dutch!"

Backed by world‑class investors including Forerunner Ventures, Eclipse Ventures, and Bling Capital, our team is made‑up of successful startup founders (Hims, Plush Care, Nasty Gal) with expertise in scaling enterprises (Trip Advisor, Walmart, BARK). Featured in Tech Crunch, Forbes, Wired, and Axios, Dutch is setting the standard for quality, accessibility, and compassion in pet care.

We’re looking for a GM of Insurance to build, launch, and scale Dutch’s pet insurance business.

This is a highly entrepreneurial leadership role for someone who can operate like the CEO of a new business line inside a fast‑growing company. You will be responsible for taking Dutch’s insurance vertical from early stage to national scale — including building the operating model, launching across all 50 states, developing the go‑to‑market strategy, managing key insurance partners, and owning the business P&L.

This role is ideal for someone who combines strategic thinking with deep execution. You should be comfortable building from zero, navigating regulated markets, managing cross‑functional teams, and making the commercial decisions required to grow a meaningful, profitable business.

Fully remote, but you must reside in Canada or Tennessee, California, Illinois, Florida, Iowa, North Carolina, New Jersey, New York, Texas, Oregon, Colorado, or Washington.

• Own Dutch’s pet insurance vertical end‑to‑end, including strategy, launch, growth, operations, and financial performance
• Develop the business plan for Dutch Insurance, including revenue model, margin profile, customer acquisition strategy, retention strategy, and long‑term growth roadmap
• Lead the work required to make Dutch Insurance available nationally, including the path to launching in all 50 states
• Partner with legal, compliance, insurance carriers, brokers, TPAs, and other external partners to ensure Dutch’s insurance offering is compliant, scalable, and operationally sound
• Evaluate and manage insurance partnership structures, including carrier relationships, agency/broker models, underwriting partners, claims partners, and potential MGA‑style opportunities
• Define the customer experience across quote, purchase, onboarding, claims education, renewal, and ongoing member engagement
• Work closely with product, engineering, marketing, lifecycle, CX, clinical, legal, and finance to integrate insurance into the Dutch member experience
• Build and optimize the insurance funnel, including pricing presentation, plan positioning, conversion, attach rate, and cross‑sell opportunities
• Own the insurance P&L, including revenue, CAC, contribution margin, retention, partner economics, and operating costs
• Develop dashboards, reporting, and operating cadences to track the health of the business
• Identify new growth opportunities across Dutch’s existing member base, new member acquisition funnel, employer/affiliate channels, and strategic partnerships
• Build the team, processes, and vendor infrastructure required to scale the vertical over time
• Serve as the internal expert and executive owner for the insurance business

• 8+ years of relevant experience in insurance, consumer fintech, healthcare, pet care, marketplace, subscription, or regulated consumer businesses
• Experience owning a business…