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Customer Care representative - Enterprise
Job in
Fernley, Lyon County, Nevada, 89408, USA
Listed on 2026-06-01
Listing for:
MSC Industrial Supply
Full Time
position Listed on 2026-06-01
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Account Manager
Job Description & How to Apply Below
Process electronically generated orders, quote requests, and inbound customer inquiries for enterprise customers;
Assist customers and team members with product knowledge and order issues;
Interact with National Account Managers to promote sales solutions and retention;
Communicate customer concerns to management for problem resolution;
Utilize third-party purchasing portals and coordinate with Credit and ITB2B teams to minimize invoice rejections
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