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Ops Lead: Client Success & Call Center

Job in Fernley, Lyon County, Nevada, 89408, USA
Listing for: Quality Contact Solutions, Inc.
Full Time position
Listed on 2026-06-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
  • Management
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Quality Contact Solutions, Inc. is seeking a full-time Call Center Manager responsible for ensuring profitability and functionality of IB Shared projects. This role requires teamwork and strong operational management skills.

The ideal candidate will have 3+ years of call center experience, excellent reporting and data analysis skills, as well as the ability to support both in-person and remote employees. Benefits available after 90 days for full-time employees.

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