More jobs:
Customer Care Representative - Regional Omnichannel
Job in
Fernley, Lyon County, Nevada, 89408, USA
Listed on 2026-06-14
Listing for:
MSC Industrial Supply
Full Time
position Listed on 2026-06-14
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep, Account Manager -
Sales
Customer Success Mgr./ CSM, Account Manager, Sales Development Rep/SDR
Job Description & How to Apply Below
Answers inbound sales and service customer calls and emails to process orders and returns;
Upsells to increase sales and quote conversions;
Collaborates with Field Sales Associates and vendors to source products and promote solutions;
Uses ticket management system to follow up and resolve customer inquiries;
Delivers high-quality customer experiences and supports account retention and revenue growth
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