Windchill Infrastructure & System Administrator

Overview

This is a contingent position. This position requires an active U.S. national security clearance and the ability to obtain one. Travel may be required to customer and subcontractor sites as well as other office locations. Accelint is a mission-driven technology company focused on strengthening national security and supporting critical industries. We build technologies that help operators and organizations see what’s happening, make faster and better decisions, take action with confidence, and stay ready for what comes next.

Our work includes advanced sensors, autonomous systems, mission command and control software, AI-enabled training and simulation, and tools that improve logistics, maintenance, and overall readiness. For nearly 30 years we have supported military and civilian agencies across the Department of Defense, U.S. allies and partners, and essential industries. When you join Accelint, your work directly contributes to protecting national security and strengthening the systems our society depends on.

The Windchill Infrastructure & System Administrator is the backbone of our Windchill PLM group. They are responsible for maintaining cloud or on-premises (typically AWS Gov Cloud) infrastructure supporting all aspects of Windchill, Thing Worx, and related components to meet customer functionality and performance requirements on all Production and non-Production environments. They install PTC and support 3rd party software including CPS updates, maintenance build installations, performing upgrades, performing rehost activities, and applying application security updates.

This resource is also responsible for developing and maintaining a Windchill environment image that can be shared with and used by developers to execute their daily work. Finally, this role will also perform regular Windchill system maintenance including both front end GUI related administration as well as backend daily, weekly, monthly, and as needed activities. This role involves supporting Windchill application development projects directly supporting the Software and Enterprise Solutions team supporting the US Navy.

• Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions.
• Review and confirm infrastructure setup to recommend and implement optimizations for performance/scalability/cost savings (e.g. switch from monolithic to cluster, establishment of a load balancer and backup/recovery plan).
• Design, develop, and maintain a Windchill & Thing Worx Navigate image to be shared with Windchill Developers to support their daily work.
• Install and perform upgrades of Windchill, apply critical patch sets, and fix security vulnerabilities on a regular basis with all infrastructure and applications supporting Windchill.
• Perform rehosts and data refreshes on non-production environments as needed.
• Conduct comprehensive testing, including unit, integration, and system testing ensuring application infrastructure and performance is maintained.
• Work with the Windchill production sustainment team to debug and resolve complex application/customization defects and issues that may require performance and infrastructure related investigations and solutions.
• Develop and maintain technical documentation for all environment infrastructure.
• Stay up to date with the latest Windchill developments and AWS industry best practices.

• Currently hold or able to obtain a U.S. security clearance.
• Currently hold PTC certifications for Windchill.
• Currently hold relevant AWS certifications.
• Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or other Engineering discipline.
• Minimum 5 years of experience working with PTC’s Windchill PLM & Thing Worx Navigate software, specifically performing installations, patching, upgrades, and rehosts.
• Minimum 3 years of experience working with and setting up AWS cloud services to host Windchill.
• Experience managing Ansible playbooks.
• Experience with Windchill, Thing Worx Navigate, and AWS licensure.
• Experience maintaining and optimizing performance of Windchill version 12+ and Thing…