Revenue Officer

The Department of Taxation is recruiting to fill Revenue Officer 2 vacancies within the Revenue/Compliance section in Carson City and Reno. Revenue Officers investigate instances of suspected noncompliance with statutes, rules, regulations and policies through field investigations, research of Department and other governmental records and other research techniques. Revenue Officers initiate collection and compliance activities as necessary to collect delinquent tax payments;

contact taxpayers to provide information concerning tax liabilities; visit places of business to collect delinquent tax payments; assist taxpayers in completing tax return forms; assist taxpayers to register and file/pay online; contact businesses which are opening or closing to inform owners of applicable tax laws, regulations, and liabilities.

Graduation from high school or equivalent education and two years of experience in one of the following areas:
1) management of a small business or a branch of a large business with responsibility for collection of delinquent accounts which must have included the authority to grant, adjust and arrange terms of credit; or
2) two years of experience as a collection agent in a collections agency which must have included the authority to grant, adjust and arrange terms of credit; OR two years of professional experience in tax and revenue investigation, collection and/or enforcement in a government, insurance or financial setting, one year of which must have been in collections; OR one year of experience as a Revenue Officer I or Tax Examiner II in Nevada State service;

OR an equivalent combination of education and experience as described above.

Investigate complaints to determine whether the complaint is legitimate by examining computer records and files; determine the steps required to correct any improprieties.

Investigate instances of suspected noncompliance with statutes, rules, regulations and policies through field investigations, research of department and other governmental records, and other research techniques and initiate collection/compliance activities as necessary.

Collect delinquent tax payments; contact taxpayers and provide information concerning tax liabilities; visit places of business to collect delinquent tax payments; assist taxpayers in completing tax return forms; issue receipts for tax payments received; contact businesses which are opening or closing to inform owners of applicable tax laws, regulations and liabilities.

Investigate delinquent taxpayer accounts to determine whether the delinquent account should be designated as uncollectible or if the taxpayer has the ability to pay; analyze taxpayer account, credit, and asset information; document findings of the investigation and periodically conduct follow-up investigations of uncollectible accounts to determine whether or not the taxpayer’s ability to pay has changed.

Serve tax levies and participate in the lock and seal of businesses and property seizures; conduct property inventories of seized assets; transport seized goods by truck to storage location; assist the supervisor with public auctions to raise revenue to cover tax liabilities as assigned.

Prepare and maintain records and reports of collection activities; maintain receipt copies, records of monies collected, taxpayer payment histories, and records of taxpayer contacts and uncollected taxes; maintain records of deposits to aid in tracking payments not properly credited to the taxpayer’s account.

Provide assistance to the taxpayer/representative in completing proper tax forms; examine mathematical calculations to ensure correctness; answer general tax related questions using knowledge of tax laws and regulations; explain and interpret tax laws, departmental policies, and divisional policies to taxpayers with questions.

Maintain a variety of personal contacts with business representatives, individual taxpayers, bankers, lawyers, city and county law enforcement officials, and tax auditors in the process of locating taxpayers and collecting delinquent taxes.

Establish payment agreements; explain payment procedures to delinquent taxpayers including the…