Sr. Director, Sales & Business Development

Summary

The Sr. Director of Sales & Business Development is part of the leadership team responsible for overseeing the business development of the On-Demand Services business. The Sales Leader will introduce new business opportunities, develop strategic partnerships, and expand relationships with existing clients.

In addition to individual business development efforts, this role will serve as a sales leader, responsible for leading, developing, and directing a team of sales professionals. This includes setting strategy, establishing performance expectations, and ensuring the team consistently meets or exceeds revenue and pipeline targets.

Reporting to the General Manager of MMS, this role focuses on revenue generation, market expansion, and sales team performance, while aligning client needs with on-demand staffing and service solutions.

• Identify, pursue, and close new business opportunities for biomedical and on-demand services
• Drive net-new client acquisition across hospitals, clinics, surgical centers, and other healthcare facilities
• Build and maintain strong relationships with clients, partners, and internal stakeholders
• Develop and execute business development strategies to grow revenue and market presence
• Serve as the primary point of contact for prospective clients throughout the sales cycle
• Support contract negotiations, pricing discussions, and service agreements
• Representing the company at industry events, meetings, and networking opportunities
• Provide input on service offerings, market trends, and competitive positioning
• Lead, coach, and develop a team of sales professionals to drive performance and accountability
• Team of 5:
  • National Sales Representatives (2)
  • Territory Sales Representatives (2)
  • Inside Sales Representative (1)
• Establish and enforce prospecting discipline across the team, including:
  • Outbound call expectations
  • Email and outreach cadence
  • Meetings booked and held
  • Closing Ratio KPI met
• Provide ongoing mentorship, guidance, and real-time support to remove barriers and accelerate deals
• Foster a high-performance, results-driven sales culture focused on execution and outcomes

• Own team and individual sales performance against revenue, pipeline, and conversion targets
• Track and report on pipeline activity, revenue performance, and growth metrics
• Implement consistent reporting cadence and performance reviews for the sales team
• Analyze sales data to identify trends, gaps, and opportunities for improvement
• Drive accountability for meeting and exceeding established KPIs
• Lead by example in hunting activity, urgency, and closing execution.
• Using sales team model, drive large enterprise deals (multi-year agreements) and shorter-cycle deals (transactional and project-based)

• Collaborate with operations and leadership teams to align service delivery with client expectations
• Partner with internal stakeholders to ensure seamless handoff from sales to execution
• Continuously refine sales processes, tools, and approaches to improve efficiency and scalability

Required Experience:

Minimum of 5 years’ experience with sales leadership, ideally with direct people management responsibility. Background in healthcare staffing services, Healthcare Technology Management, or technical services (a plus)

• Proven experience in business development, sales leadership, or client relationship management
• Excellent leadership, communication, and interpersonal skills
• Deep understanding of sales, marketing, business development, and customer service
• Demonstrated success leading and developing sales teams and achieving revenue targets
• Strong ability to build pipelines, close deals, and drive team performance
• Experience managing sales metrics, forecasting, and performance reporting
• Ability to balance individual contribution with team leadership responsibilities
• Comfortable working in a growth-oriented, evolving role
• Proficiency in commercial software and tools (e.g., CRM systems, marketing automation platforms).

At least 50% Travel

FLSA:
Full-time, Exempt

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* Note:

** This position description does not list every activity, duty, and responsibility of the position and may be altered by Multi Medical Systems at any time.

Multi Medical Systems provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Multi Medical Systems complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.