Key Account Manager, Mid Atlantic

Juul Labs is mission-driven to transition the world’s billion adult smokers away from combustible cigarettes, eliminate their use, and combat underage usage of our products. We address one of the world’s most intractable challenges through a commitment to quality, research, design, and innovation. We are hiring great talent across engineers, scientists, designers, product managers, operations, customer service and business professionals.

Must live in major market in the Mid Atlantic or Florida

The Key Account Manager will report directly to the Senior Director of Strategic Accounts and will collaborate with cross-functional teams. This role involves developing and implementing business strategies for retail chains located in the Eastern portion of the US. The Key Account Manager will manage chain customers, develop fact-based category leadership programming, and communicate across internal and external stakeholders to drive sales execution.

You will develop and execute agreements and contracts with autonomy and support to thrive.

• Directly manage the day to day retail relationship, promotional sell in, special projects, contract negotiation and distribution channel relationship in key account workload
• Work across internal departments to resolve any and all customer issues
• Collaborate with the Trade Marketing and Category Leadership team to develop custom Chain Retail Programming to drive rate of sale and incremental product placement within these retail chains
• Develop and deliver successful retail programming partnerships that maximize ROI sales budget management in mind
• Effectively communicate with internal departments & retail customers to develop & execute sales strategies
• Work with internal departments to renew Retail Partner contracts
• Routine management of sales execution and compliance of agreements/contracts with retail chain accounts
• Previous experience working remotely and ability to travel 60%

• Key Account Sales experience, preferably in the consumer products industry
• Proven sales leadership ability with advanced business development skills
• Excellent verbal/written communication skills. In addition to Region VP and Directors, communication to internal and external sales teams is critical to success in this role
• Analytical working knowledge using IRI and Nielsen to provide retail customers with fact-based category insights to elevate sales leadership position
• Advanced skills in Microsoft Office (Word, Excel, PowerPoint)
• Highly self-motivated, results oriented, and ability to drive category leadership sales execution
• Strong internal and external customer orientation with the ability to succeed in a team environment
• Highly adaptable and inherently motivated to develop a portfolio growth strategy within the industry
• Proven track record of successful management in c-store channel with multi state operating retailers
• Industry experience in Tobacco or Vaping categories
• Sales and/or Trade Marketing Management experience
• Understanding the Juul customer and vapor industry

• Bachelor's Degree in Business or related field

• A place to grow your career. We’ll help you set big goals - and exceed them
• People. Work with talented, committed and supportive teammates
• Equity and performance bonuses. Every employee is a stakeholder in our success
• Cell phone subsidy, commuter benefits and discounts on JUUL products
• Excellent medical, dental and vision, disability, and life insurance, plus family support, wellness, legal, and employee assistance program benefits
• 401(k) plan with company matching
• Plus biannual discretionary performance bonuses

Juul Labs is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees and job applicants, without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Juul Labs also complies with applicable employment eligibility verification requirements. All applicants must have the authorization to work for Juul Labs in the country of employment.