Customer Service Rep; COLLINS DRIVE

Customer Service Rep

Domino's Pizza in Festus, United States is seeking a friendly and professional Customer Service Representative to join our team at 801 Collins Drive. As a key member of our customer-facing staff, you'll play a crucial role in ensuring our customers have a great experience with every interaction.

Responsibilities include:

• Answering incoming phone calls and taking customer orders accurately and efficiently
• Providing exceptional customer service, addressing inquiries and resolving issues promptly
• Processing cash and credit card transactions
• Assisting in pizza preparation and other food-related tasks as needed
• Maintaining a clean and organized work environment
• Collaborating with team members to ensure smooth operations during busy periods
• Handling multiple tasks simultaneously in a fast-paced environment
• Lifting up to 25 lbs. when necessary
• Adhering to company policies and food safety regulations

Qualifications include:

• Strong communication skills with a friendly and professional demeanor
• Ability to follow directions and pay attention to detail
• Flexibility to work weekends, holidays, and various shifts as needed
• Positive attitude and an easy smile
• Basic computer literacy for operating point-of-sale systems
• Excellent multitasking abilities
• Team-oriented mindset with a willingness to support colleagues
• Customer-focused approach to problem-solving
• Physical ability to stand for extended periods and lift up to 25 lbs.
• High school diploma or equivalent (preferred)
• Previous customer service experience is a plus, but not required

All your information will be kept confidential according to EEO guidelines.

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling.

Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.