HVAC Service Parts Coordinator

Crystal Heating and Cooling Greater St. Louis Area, SEMO, and surrounding communities Pay:

$21-$29 per hour, based on experience

Full-time, Monday through Friday

Since 1965, Crystal Heating and Cooling has served customers throughout the Greater St. Louis region and Southeast Missouri. We are an established, employee-owned HVAC company known for strong customer relationships, quality service, and a commitment to our employees.

• Coordinate parts needs for HVAC service technicians
• Order parts and equipment for the service department
• Contact vendors to confirm pricing and availability
• Communicate parts information and updates with field technicians
• Prepare estimates for recommended HVAC work
• Communicate with customers regarding estimates and service needs
• Track parts orders and maintain accurate information
• Process parts returns and warranty items as needed
• Use inventory management software to maintain organized records
• Help ensure technicians have the materials they need to complete service work efficiently

• Parts ordering experience, with 2 or more years preferred
• HVAC or related industry experience preferred
• Strong organizational and prioritization skills
• Excellent attention to detail
• Strong written and verbal communication
• Experience using inventory management software
• Comfortable communicating with vendors, technicians, and customers
• Ability to manage multiple requests and changing priorities
• Customer-focused approach to service

• $21-$29 per hour, based on experience
• Additional commission opportunities
• Employee Stock Ownership Plan
• Employer-paid medical, dental, and vision insurance for employees with family options available
• Paid time off and holidays
• Industry-related training
• Stable, established company
• Collaborative team environment

The right parts at the right time can make all the difference for a service department. In this position, you'll play a key role in keeping technicians productive and customers informed.

Candidates will be required to pass a background check and drug test upon being given a condition offer of employment

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