Cannabis Retail Assistant Store Manager

• Employee Type Full-Time Non-Exempt

At Proper Brands, we’re building a community of passionate, genuine people to grow the legal cannabis market. Together, we hold ourselves to the highest standard of quality in everything we do—from people to product and everything in between. At Proper, it’s not about being the biggest. It’s about being the best in what we do, demonstrating compassion, and improving people’s lives through cannabis.

We believe that happy people make happy plants, and happy plants make happy people.

We have an exciting opportunity for a Cannabis Retail Assistant Store Manager to join us on our journey to transform our bold ambitions for the Missouri cannabis market into a reality.

Our Cannabis Assistant Store Manager will work out of our Festus East retail location. Full-time employees will receive medical/dental/vision benefits, a generous employee discount, paid parental leave, 401K options, paid time off, and a competitive salary starting at $19/hr plus tips.

• Collaborate with the Store Manager to implement and manage company and dispensary best practices, policies, and procedures;
• Partner with the store manager to ensure that all financial and operational goals are achieved and supported by the staff;
• Ensure that all management, inventory, purchasing, and financial reports are up to date, accurate and readily accessible;
• Assist with all POS, inventory, and security system audits to ensure the dispensary is in full compliance with state regulations;
• Perform daily counts of all cannabis and cannabis related products in the dispensary;
• Assist in the oversight of the dispensary’s compliance with local and state regulations;
• Receive orders and deliveries and record quantities and timing;
• Ensure all safety protocols and procedures are followed by all team members and patients;
• Maintain in-depth knowledge of all store vendors, products, strains, and industry trends;
• Serve as a role model and resource for dispensary staff concerning products and services, policies, procedures, industry news and changes in regulations;
• Prepare weekly employee time records for payroll;
• Coach and develop managers and team members;
• Motivate the dispensary team to meet performance targets;
• Respond to all dispensary team questions, concerns, and suggestions;
• Take action when necessary to resolve team conflicts, in collaboration with Management and Human Resources when necessary;
• Assist in hiring for open positions and recommend employee terminations;
• Ensure the safety and satisfaction of every patient;
• Provide superior customer service to both vendors and patients;
• Respond to all customer complaints, requests, concerns, and suggestions;
• Take action to resolve conflicts when necessary;
• Maintain in-depth knowledge of every product and strain in the store;
• Maintain industry-wide product knowledge.

• Comprehensive knowledge and understanding of Missouri and local cannabis laws;
• Strong leadership and team management skills;
• Ability to quickly adapt in a fast-paced, changing, and challenging environment;
• Excellent communication skills, both written and verbal;
• Strong organizational skills and attention to detail;
• Thorough understanding of the medicinal implications and effects of strains including Sativa, Indica, and Hybrids;
• Must be 21 years of age or older;
• Ability to obtain a Missouri Agent  start date, which includes submitting fingerprints and passing criminal background check;
• Valid Driver’s License & Clear MV report based on company MV requirements;

• 3+ years in retail and guest services;
• 2+ years of experience in a management environment;
• Bachelor’s degree in Business or related field;
• 2+ years of cannabis retail experience.

This position requires the ability to reach, bend, stoop, sit, and stand, and carry and lift up to 50lbs. The work environment is an environmentally controlled retail store. This position may require travel up to 10% of the time.