More jobs:
Service Supervisor
Job in
Fife, Pierce County, Washington, USA
Listed on 2026-05-16
Listing for:
N C Machinery Co.
Full Time
position Listed on 2026-05-16
Job specializations:
-
Business
Operations Manager, Client Relationship Manager
Job Description & How to Apply Below
Responsibilities
- Work with people and adapt quickly to change in a stressful environment, driving growth of the service department through superior performance and customer satisfaction.
- Review workloads, identify potential problems, and work with customers on quotes to resolve billing conflicts.
- Ensure repairs and preparations are completed on time, on budget, and meet quality standards.
- Manage technicians to maintain safe and efficient repair/prep processes and coordinate training to develop technical skills.
- Valid driver’s license and high school diploma or equivalent.
- Minimum of 3‑5 years of experience in a dealer service department.
- Familiarity with shop tooling necessary to assist technicians; prior service management or supervision experience preferred.
- Knowledge of DBS system is a plus, and proficiency with Microsoft Office software and hardware.
- Ability to work in a typical physical work environment.
We offer a competitive benefits package that includes salary from $120,200 to $146,900.
- 401(k) with company match and profit sharing
- Paid vacation, holiday, and sick leave
- Health insurance (Premera Blue Cross Medical with telehealth & dental)
- Vision insurance (VSP)
- Company‑paid life, AD&D, and disability insurance
- Employee assistance program
- Quarterly employee recognition cash program
- Discounts on CAT products, rental/sales
- Credit union membership access
- Career growth opportunities within a 4th generation, family‑owned company of 96+ years
- Employee referral bonus
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