Manager, Regional Distribution Center

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next‑gen technologies and the sharpest collaborative teams, then we could be a perfect match.

Service Operations & Technology (SO&T) is the organization within the Volvo Group that secures and develops the service operations and technical solutions our customers depend on, every day, across the globe, for all brands of the Group. We sit at the heart of the Volvo Group’s service ambition, enabling uptime, trust, profitability, and sustainable growth for customers across the globe.

The world around us is changing fast, and the service business is becoming one of the most strategic growth areas for the Volvo Group. SO&T turns this momentum into action by translating strategy into concrete solutions and stable operations. Guided by a clear Customer First mindset, we work side by side with commercial and operational teams to secure uptime, create transparency, and deliver scalable, data driven services that unlock new business models and support a competitive, segmented offer.

Resilience and sustainability are built into everything we do. We design and run robust, AI enabled processes and systems that strengthen the end to end value chain, increase flexibility, and ensure we are always ready when our customers need us. At the same time, we actively contribute to the Volvo Group’s sustainability transformation by enabling circular and electromobility services, reducing emissions and waste in our operations, and helping shape a service ecosystem that is better for our people, our planet, and our company.

The Site Manager will lead all operations at a small, two-shift distribution center of approximately 12 employees. This role is ideal for a hands‑on leader who thrives in an environment where they actively participate in daily operations while also developing a strong team‑based culture. The Site Manager is responsible for operational performance, employee engagement, safety, inventory accuracy, customer service, training, onboarding, and continuous improvement.

This is a brand‑new startup operation featuring advanced robotic systems (AS/RS). The ideal candidate has proven experience launching greenfield facilities and can build a warehouse operation from the ground up, leading the implementation of the first AS/RS system in the Volvo global network.

A key responsibility is ensuring that all site processes, procedures, and operational standards align with Volvo’s global standards, enabling consistent, high‑quality execution across the network.

You will report to Martin Johnston, Director, Regional Distribution Centers, and will be based out of Fife, WA.

• As the Regional Distribution Manager (RDC) Manager, you will be actively involved in the setting up of this new warehouse. You will support the Project team from the startup phase through the opening of the site. You will be thoroughly trained across the network to get an understanding of the business and way of work before you take over operations at the new DC.
• The RDC Manager will employ good hiring practices to build a strong leadership team who can deliver on the goals and values set forth by the organization.
• Domestic and International travel is required (10%). The training for this position will require short term assignments of some duration at our other locations in North America, as well as travel to our headquarters in Greensboro, NC, prior to the launch of the Tacoma DC.

• Build, lead, and mentor a high‑performing team with a strong emphasis on collaboration, trust, and shared accountability.
• Foster a positive work environment that promotes open communication, respect, and continuous learning.
• Conduct regular team meetings, performance check‑ins, and coaching sessions.
• Participate hands‑on in daily operations to support the team and understand operational needs.
• Lead training and skills development for all employees, ensuring they are equipped to perform their roles…