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Customer Success Manager — Logistics Leader; Alaska)
Job in
Fife, Pierce County, Washington, USA
Listed on 2026-09-04
Listing for:
Odyssey Logistics
Full Time
position Listed on 2026-09-04
Job specializations:
-
Management
General Management -
Customer Service/HelpDesk
Job Description & How to Apply Below
Odyssey Logistics is seeking a Customer Service Manager to lead a team of about eight associates, overseeing onboarding, customer success, and KPI-driven service delivery. You will collaborate with dispatch, terminal leadership, and cross-functional teams to optimize the customer journey across multiple Alaska locations.
The role emphasizes hands-on coaching, process improvement, and a strong focus on safety and operational excellence in a fast-paced environment.
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