Sales Account Representative

Job Description

Job Description

Harness Your Future!

Are you a relationship-driven professional who enjoys balancing customer partnership with business results? GSW Manufacturing, Inc. is seeking a Sales Account Representative to manage and grow customer accounts within a manufacturing environment. This role is well-suited for candidates with prior account management or sales experience, as well as those earlier in their careers who are ready to take ownership of customer relationships and commercial activities.

You will join our Sales Team at our Ohio headquarters and serve as a key liaison between customers and internal teams to support pricing, forecasting, product realization, and long-term account growth.

Why GSW

GSW Manufacturing is a long-standing, international organization with operations in the U.S. and Mexico. As a smaller, agile company, we offer what larger employers often cannot—visibility into the business, access to leadership, and the opportunity to make a meaningful impact. Our Findlay location provides a high quality of life without the congestion of larger metro areas, while our global footprint offers exposure to diverse operations and perspectives.

We focus on steady growth, long-term partnerships, and building careers that last.

What You’ll Do

Account & Customer Management

• Serve as the primary point of contact for assigned customer accounts
• Build and maintain strong customer relationships through timely communication, issue resolution, and follow-through
• Coordinate customer visits, prepare objectives, and document outcomes for internal alignment

RFQ & Pricing Support

• Manage and coordinate RFQ activities, including customer communication, internal documentation, pricing analysis, ROI evaluation, and copper/yen adjustments
• Lead RFQ status discussions and support pricing decisions in coordination with sales leadership

Business Development

• Identify opportunities to grow existing accounts by understanding customer product plans, market conditions, and industry trends
• Support negotiations related to pricing, tooling costs, phase-outs, and commercial changes

Cross-Functional Coordination

• Lead discussions to clarify customer requirements and align expectations with engineering, purchasing, production, and management
• Support product realization and VAVE activities and track related action items

Forecasting & Reporting

• Develop and maintain customer sales forecasts, budgets, and material price lists
• Support sales reporting and planning activities to inform business decisions

This role partners with manufacturing and support teams and includes periodic travel to customer and supplier locations, including international travel.

What We’re Looking For

Education

• Bachelor’s degree in Sales, Marketing, Business, or a related field

Experience

• Experience in customer relations, account management, sales, or a similar role is strongly preferred
• Candidates earlier in their career with strong communication skills, business aptitude, and interest in manufacturing sales will also be considered

Skills & Capabilities

• Strong interpersonal, communication, and negotiation skills
• Advanced Excel and Microsoft Office proficiency
• Ability to manage multiple priorities, customer requests, and projects in a fast-paced environment
• Comfort presenting information, leading discussions, and representing the organization professionally

Even Better If You Have

• Experience in OEM or Tier 1 automotive manufacturing environments
• Exposure to RFQs, pricing models, product realization, or VAVE activities
• Basic understanding of cost accounting principles
• Experience with ERP systems, sales forecasting tools, or customer portals
• Ability to read or interpret wire harness or terminal drawings (or willingness to learn)
• Ability to read or speak Japanese or another foreign language

What You Can Expect at GSW

At GSW Manufacturing, we believe strong benefits are part of building a strong career—not an afterthought. From your first day, you’ll have access to a comprehensive benefits package designed to support your health, financial security, and life outside of work.

• Immediate medical, dental, and vision coverage
• Medical plans that support routine and preventive care to help you and your family stay healthy
• Access to advanced imaging services (MRI, CT, PET scans) with enhanced coverage when coordinated through our plan
• Virtual primary care, telemedicine, and wellness support programs
• 401(k) retirement plan with company match, fully vested
• Company-paid life and disability coverage for added peace of mind
• Paid holidays, including a company holiday shutdown , plus paid vacation time
• Professional development opportunities and a collaborative, people-focused culture

This is a full-time, exempt, in-person role with standard daytime hours and flexibility as needed to support customer and business requirements.

Visa Sponsorship is not available for this position.