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Guest Service Representative
Job in
Findlay, Hancock County, Ohio, 45840, USA
Listed on 2026-06-06
Listing for:
First Hospitality Group
Full Time
position Listed on 2026-06-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Greet and welcome guests and perform check-in/check-out;
Build authentic connections with guests and identify both stated and unstated needs;
Manage multiple tasks including guest requests, phone inquiries, reservations, and administrative duties;
Utilize hotel systems to ensure accurate reservations, billing, and guest information;
Promote hotel amenities, local experiences, special packages, and loyalty programs
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