Controls Support Engineer
Listed on 2026-05-16
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Engineering
Systems Engineer
The Controls Support Engineer provides on-site technical support for automated material handling equipment in warehouses and distribution centers, utilizing complex troubleshooting and problem-solving skills with a range of technical tools.
Essential Functions- Program, troubleshoot, and repair the interface between Programmable Logic Controllers (PLCs) and Material Flow Systems (MFS).
- Program, troubleshoot, and repair sensors, scanners, visualization systems, motors, frequency inverters, and encoders.
- Assist in identifying the root cause of faults and production errors. Work with Onsite staff and software developers to ensure maximum system uptime.
- Analyze system daily operation reports to track and identify opportunities for continued improvement.
- Train internal and external customers to increase system knowledge, resolve issues, and prevent issues from recurring.
- Update help-desk ticketing system to track, monitor, and resolve issues.
- Create documentation and training materials for system users and system service & maintenance.
- Participate in customer and internal meetings.
- Collaborate with an international team to ensure optimal system uptime and performance.
- Attend and participate in customer and internal meetings.
- 4-year degree in Engineering or an equivalent combination of education and experience in a similar field.
- 1+ year of experience with PLC, .NET, or Siemens S7 PLC.
- Knowledge of controlled drive engineering.
- Familiarity with automation technology, e.g., Conveyors, automated cranes, and packaging technology.
- Knowledge of bus systems, e.g., Ethernet, ASI, Profibus.
- Experience with AUTOCAD or E-Plan is a plus.
We're a team here at SSI SCHAEFER, and we know that it takes all of us to get the job done. We've won Best Places to Work™ several years in a row and offer competitive benefits like 401K/matching, a great PTO package, and, because we want our teams to be healthy, we provide generous medical benefits. We also want you to be successful here.
How do we do it? We put our employees and customers first, and we've got a great DNA culture here at SSI SCHAEFER—it's that simple.
We're also proud to be an equal opportunity employer, including Veterans and Individuals with Disabilities.
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