Senior Platforms Engineer - Edge

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Position Summary

The Senior Platforms Engineer for the Refining IT Edge team is responsible for designing, evolving, and governing secure, scalable connected platforms that power industrial sensing, edge intelligence, and mission-critical field deployments. In this role, you will lead the architecture and evolution of LoRaWAN and industrial IoT platforms spanning edge devices, wireless networks, gateways, and cloud services. You will work across firmware, RF, hardware, cloud, and operations teams to deliver reliable, secure, and observable systems that support real-world deployments s is a high-impact opportunity for a hands-on technical leader who thrives in complex environments and can turn platform strategy into durable, production-ready systems.

This role will help shape the platform foundation for connected industrial systems that operate in demanding real-world environments.

This role offers the opportunity to influence architecture across the full edge-to-cloud stack, solve complex reliability and security challenges, and work with cross-functional teams building technology that directly supports critical operations.

This position is ideal for someone who operates effectively in regulated or complex environments and has a proven track record of driving measurable outcomes in cost optimization, reliability improvements, or deployment velocity gains. Strong influence across teams, architecture governance, stakeholder alignment, and mentoring engineers are vital for success in this role.

Key Responsibilities

* Lead the architecture, development, and lifecycle management of scalable LoRaWAN and industrial IoT platforms across edge, network, and cloud environments.

* Design and improve telemetry ingestion, device management, fleet operations, and edge-to-cloud data pipelines for industrial sensing deployments, including scripting and automation using Python and JSON-based configurations.

* Establish platform standards for reliability, observability, security, and maintainability across distributed field systems.

* Drive secure device provisioning, OTA update strategies, and remote operations practices that support resilient, large-scale deployments.

* Partner with firmware, RF, hardware, cloud, and operations teams to define technical direction, resolve complex integration challenges, and improve end-to-end system performance.

* Own technical roadmap decisions, architecture patterns, and operational best practices for mission-critical connected infrastructure.

* Support incident response, troubleshooting, and continuous improvement efforts for field-deployed systems with uptime and reliability requirements.

* Mentor engineers and influence cross-functional teams through strong technical leadership, clear communication, and practical execution.

* Leads infrastructure strategy by driving modernization, influencing stakeholders, and balancing technical, operational, and business priorities.

* Leads cross-functional programs and vendor partnerships, aligning technology initiatives with business goals while driving end-to-end ownership, innovation, and measurable outcomes.

* Identifies performance bottlenecks, conducts root cause analysis, and proposes and implements solutions to enhance platform & system performance and resource utilization. Establishes performance benchmarks, conducts capacity planning, and collaborates with other teams, including junior engineers and cross functional teams to optimize infrastructure performance and activities.

* Contributes to the development and improvement of troubleshooting procedures, measures to minimize platform & system downtime, and documentation. Partners with vendor technical support to drive for resolution. Leads and manages platform & system technical support activities and troubleshooting efforts, including handling escalated and complex issues. Performs advanced system tuning and optimization to maximize performance using IT Service Management practices. Collaborates with internal teams to enhance support processes and methodologies.

* Participates in future platform & system backup planning. Leads the design of disaster/system recovery and testing.

* Analyzes performance and utilization data to identify trends and patterns; provides recommendations for optimization and improvement; prepares comprehensive reports on infrastructure performance; and implements corrective actions to drive continuous system improvements

* Leads the design and configuration of complex platforms & systems, considering best practices and industry standards. Leads ongoing compliance with original design and configuration and corrects for deviation from standards. Builds and deploys highly available and scalable infrastructure solutions.

* Leads the creation and maintenance of a comprehensive…