Shift supervisor, Management

Shift Supervisor

Trulieve is committed to bringing patients the relief they need. Our hand‑grown plants and natural processes ensure safe, reliable products. We help individuals with medical conditions such as seizures, muscle spasms, and pain by providing the right products and dosages.

If you have a passion for compassionate care and teamwork, this role may be the right fit for you.

The Shift Supervisor will assist the General Manager and Assistant General Manager in leading and supervising store personnel, achieving key performance metrics and ensuring efficient daily operation of the store. The role ensures regulatory compliance while delivering exceptional customer experience.

• Assume all duties of a key‑holding supervisor related to opening and closing procedures, basic supervision of staff, and retail processes.
• Maintain brand standards in visual merchandising.
• Ensure consistent regulatory compliance with all state‑specific regulations.
• Review, communicate and ensure compliance with all company SOPs and ensure any changes are communicated to employees.
• Provide coaching, training, and development to the team focused on company service standards and accountability to meet specific objectives.
• Monitor and maintain store inventory.
• Handle and resolve patient issues and escalations.
• Maintain professional working relationships with business partners.
• Maintain strict confidentiality and compliance.
• Perform other tasks that have been assigned by management.

• High School Diploma required.
• Prior management experience, preferably in retail and/or customer service, is a plus.
• Must have prior cash handling experience.
• Strong interpersonal skills and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion.
• Ability to communicate in conversational English and operate electronic equipment (computer, scanner, printer, etc.), comprehend safety procedures, and utilize telecommunication devices.
• Ability to interact with customers and team members respectfully and politely.

• Must possess a valid driver’s license and pass an MVR background check (delivery locations only).
• Must be able to pass a level 1 and level 2 background check.
• Must be at least 21 years of age.
• Must function independently, have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies.
• Must be able to relate to and work with patrons of different ages, abilities, and patrons that at times are experiencing emotional distress or displaying a hostile attitude.

• Constantly required to move/traverse throughout the entire facility, including tight spaces.
• Must accurately communicate and exchange sensitive information and ideas with others, including members of the public; observe/inspect details at varying ranges; operate computing devices.
• Frequently required to manipulate objects of varying sizes and weights (e.g., products, packaging, tools, office machinery): push/pull objects up to 50 lbs; lift/carry/position objects up to 50 lbs; ascend/descend a stool/ladder/steps; position self and/or objects at floor level (e.g., crouch, stoop, kneel, crawl).
• Must have visual and auditory acuity with or without job aids to perform all functions of the position.
• Occasionally required to remain in a seated position.

Up to 40 hours weekly with flexible hours depending on store needs. Must be available to work evenings, weekends, and holidays.

Salary: $18.00 per hour

A comprehensive benefits package including paid time off is offered with this position.

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.

Nearest Major Market:
Lima
Nearest Secondary Market:
Findlay