Information Technology & AI Lead

Johnson, Stone & Pagano, P.S. is a premier professional service firm based in the Tacoma area. We provide tax, audit, business valuation, forensic accounting, and business advisory services. It is our commitment to help our clients achieve success. Want to learn more about JSP? Follow us on Linked In and Facebook .

We invite you to discover the difference in being a part of Johnson, Stone & Pagano's team. On our team, we measure success by pursuing your interests, fulfilling your career ambitions, and providing valued services to our clients.

Professional mindset, inquisitiveness, and relationship building are the cornerstones of success  will work closely with shareholders, managers, and staff to ensure our technology systems and analytical tools/dashboards support exceptional client service while helping the firm thoughtfully and effectively embrace emerging technologies and grow client consulting.

PASSION! Are you passionate about technology, AI, problem solving, continuous improvement, and helping others work more efficiently? This role offers a unique opportunity to become the firm's internal technology champion while helping shape the future of AI usage at JSP and for our clients.

The Information Technology & AI Lead serves as the firm's primary internal technology resource, overseeing day-to-day IT support, systems administration, technology projects, vendor coordination, and AI enablement initiatives. You will:

• Serve as the primary internal point of contact for technology support and troubleshooting
• Support and maintain Microsoft 365, firm applications, collaboration tools, hardware, and user access
• Coordinate with external IT providers, software vendors, and technology consultants to resolve issues and implement improvements
• Support employee onboarding and offboarding, including technology setup, equipment deployment, and system access management
• Track and prioritize technology support requests while maintaining a high level of internal customer service
• Maintain technology documentation, inventories, procedures, and system records
• Assist with software updates, upgrades, and implementation projects

• Identify opportunities to improve efficiency through better use of existing technology
• Evaluate new software, tools, and automation opportunities
• Assist with workflow improvements and technology-related process enhancements
• Coordinate technology projects and firmwide system rollouts
• Develop and maintain technology procedures and user guides Artificial Intelligence (AI) Enablement & Innovation
  • Help employees understand and effectively utilize approved AI tools
  • Research emerging AI technologies and recommend practical applications for the firm
  • Develop examples, training materials, and best practices to increase adoption and productivity
  • Assist leadership in evaluating AI tools for business use
  • Help employees leverage AI responsibly while maintaining professional judgment and quality standards
  • Help build analytical tools and dashboards for internal and external client use
  • Consult with clients regarding analytical tools and dashboards to help run their business
  • Help grow JSP’s client consulting in this area
  • Assist with the development and maintenance of AI usage guidelines and internal procedures
  • Promote best practices regarding confidentiality, client information, and appropriate AI usage
  • Help identify potential risks associated with emerging technologies
  • Serve as a resource for staff questions regarding AI and technology usage
  • Participate in firm committees and internal initiatives as appropriate
  • Work collaboratively with all departments to support operational excellence
  • Actively contribute ideas that support the firm's strategic goals and culture
  WHY WORK at JSP?

  We are a FUN team that encourages PROFESSIONAL GROWTH and provides FLEXIBILITY
  ! We believe providing flexibility and life/work balance supports your personal and professional growth. We support our COMMUNITY because giving back is important to us. We love to throw in a good perk, or two, or three, or more because we are invested in YOU! We offer EXCELLENT benefits tha…