Universal Banker; Firestone

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering the best experience for our customers and foster an inclusive workplace culture where all employees feel respected and valued. As a Universal Banker within PNC’s Firestone organization, you will be based in Firestone, CO. PNC is an in‑office company that values collaboration and support.

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Identify opportunities to improve the customer’s financial wellbeing and drive new revenue and loyalty.
• Lead proactive sales conversations through outbound calling, service‑to‑sales, teller interactions, appointment setting, and lobby engagement.
• Deliver a full PNC conversation at every client interaction to identify appropriate PNC solutions.
• Leverage ecosystem partnerships and community Centers of Influence to acquire, expand, and retain relationships.
• Execute lobby engagement activities to connect with customers and position PNC products.
• Educate customers on options for managing financial transactions using technology, tools, and resources.
• Apply product and procedural knowledge to identify, mitigate, and solve customer problems effectively.
• Manage risk by adhering to all policies and procedures, exercising sound judgment within established limits.
• Participate in branch daily operations to ensure efficient and accurate completion.
• PNC Employees take pride in our reputation and must be:
  • Customer Focused – knowledgeable of values and practices that align customer needs and satisfaction as primary considerations in all business decisions.
  • Managing Risk – assess and manage all risks associated with business objectives to support PNC’s Enterprise Risk Management Framework.

• Associate’s degree or equivalent, or comparable educational and experience combination.
• 3+ years of related experience or product knowledge.
• Skills:
  
  Accountability, Banking, Client Loyalty, Customer Experience, Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales, Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting, Retail Lending, Selling, Understanding Customer Needs.
• No required certifications or licenses; a degree is preferred but a comparable combination of education, job‑specific certification, and experience may be considered.

Base Salary: $41,250.00 – $68,750.00 (may vary by location and experience). This role is incentive eligible with payment based on company, business, and individual performance.

Benefits include medical, prescription drug, dental, vision, life insurance, disability protection, 401(k) with match, pension and stock purchase plans, dependent care reimbursement, back‑up child/elder care, adoption, surrogacy, doula reimbursement, educational assistance, wellness program, and paid time off including holidays, vacation, and parental leave.

To participate in the application process, please contact with the subject line “accommodation request” and include your name, job , and preferred contact method. Accommodation calls may be made to 877‑968‑7762 and say “Workday.” All information will be kept confidential and used only to provide needed reasonable accommodations.

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories. This position complies with the Federal Deposit Insurance Act, SAFE Act, and FINRA regulations regarding criminal history. California residents are subject to the California Consumer Privacy Act.