Collections Specialist

Description We are looking for an experienced Collections Specialist to join our team in Fishers, Indiana. This is a Contract to permanent position that requires a dedicated individual with strong expertise in collections and accounts receivable processes. The ideal candidate will demonstrate the ability to work independently, meet deadlines, and adhere to established policies and procedures.

Responsibilities:

- Manage the collections process for commercial accounts, ensuring timely and accurate follow-ups.

- Utilize accounting software systems and CRM tools to track and update account statuses.

- Handle inbound calls related to billing inquiries and payment resolutions.

- Facilitate claim administration and resolve disputes effectively.

- Process and reconcile accounts receivable transactions with attention to detail.

- Collaborate with internal teams to ensure compliance with company policies and procedures.

- Generate reports and analyze data to identify trends and improve collection strategies.

- Adapt to flexible work hours while maintaining productivity and meeting deadlines.

- Demonstrate proficiency in SAP and other relevant systems to support operational needs.

- Provide exceptional customer service while addressing account-related concerns. Requirements - Proven experience in commercial collections and accounts receivable processes.

- Proficiency in accounting software systems and SAP.

- Familiarity with CRM tools and claim administration.

- Strong communication skills, both verbal and written, for handling inbound calls and resolving disputes.

- Ability to work independently and adapt to minimal supervision.

- Expertise in billing functions and collection processes.

- Detail-oriented with a track record of meeting deadlines and following procedures.

- Flexibility to work onsite five days a week with potential remote options after acclimation.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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